Posted:Aug 27
By:Hiring Kenya
Company Details
Industry:
Security and Investigations
Description:
HISTORY With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region. Securex has grown from strength to strength in the past forty four years to become the leading Security Solutions provider for a wide host of clients in diverse industries. Starting with only an investigations department in the seventies, Securex soon grew to incorporate the manned guarding section which to date is one of the most respected forces in the provision of client friendly services. Currently under the stewardship of Mr. K L Sahni’s son; Tony Sahni, Securex has from the early nineties been able to distinguish itself from other competitors by embracing technological solutions to augment the services of security guards and hence provide integrated security systems. Not only are our services available in Kenya, but our net wa
Job Description
Main Responsibilities
- Schedule routine maintenance and troubleshooting of tracking systems and hardware
- Monitor real-time tracking systems for accurate data capture and alert management.
- Investigate irregularities in tracking data, report incidents, and provide timely solutions.
- Respond to client queries related to tracking system performance or usage.
- Train clients or end-users on how to use tracking platforms effectively.
- Maintain accurate logs of installations, service activities, and client configurations.
- Prepare reports on tracking performance, system usage, and fleet behaviour.
- Ensure compliance with industry and company standards during installations.
- Collaborate with other departments such as customer service and operations to support field activities
Key Competencies and Qualifications
- Bachelor Degree in Administration or Technical Management or any equivalent qualification.
- 3 Years of relevant experience.
- Strong analytical skills and keenness to details.
- Possess a solid customer service attitude.
- Excellent communication skills both verbal and written.
- Ability to work in a fast-paced environment.
- Ability to work and effectively communicate with senior-level business partners.
Education: Degree, Diploma
Employment Type: Full Time
