Senior Partnerships Manager

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Company Details
Industry: Electrical/Electronic Manufacturing
Description: M-KOPA’s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR… M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. Each 8W battery powered-system comes with three lights, mobile phone-charging and a solar powered radio. Customers can now opt for a 20W system with digital TV. As of July 2016, M-KOPA has connected over 400,000 homes to affordable solar power. Current customers will make projected savings of US$ 300 Million over the next four years. M-KOPA’s customers will enjoy 50 million hours of kerosene-free lighting per month. Total employment created in East Africa is 2,500. In March 2016, M-KOPA emerged boldest at Financial Times Arcelor Mittal- Boldness in Business Awards in the Developing Markets category. In February 2016, M-KOPA was recognised as the Best Mobile Innovation for Emerging Markets at the Global Mobile Awards. In 2015, M-KOPA was recognised by Fortune Magazine as one of the Top 5
Job Description

We are looking for a Senior Partnerships Product Manager for our e-Mobility team to help with the end to end OEM Partnerships Assessment & Management as we steer the transition to electric transportation in Kenya and beyond.

 

In this role, you would be responsible for:

 

OEM Partnership Assessment & Management - Evaluate new Original Equipment Manufacturers (OEMs) and maintain strategic partnerships with approved OEMs

 

Quality Control & Continuous Improvement - Implement quality control (QC) processes for approved OEMs, including QC procedures for new stock acquisition

 

Refurbished Asset Management - Oversee the valuation, refurbishment, and market preparation of second life assets

 

Technical Audit & Compliance Management - Conduct electrical home audits for partners utilizing at-home charging infrastructure, ensuring compliance with safety standards

 

Cross-Functional Stakeholder Coordination - Serve as primary point of contact for all OEM cross-functional meetings, facilitating communication between internal teams, OEM stakeholders, and external partners

 

Infrastructure Density & Expansion Planning - Manage swapping station density requirements analysis and technical expansion readiness

 

After-Sales Service Excellence - Oversee comprehensive after-sales maintenance requirements management for our customers

 

Performance Analytics & Reporting - Gather, analyze, and report on quantitative and qualitative data regarding product performance, customer experience metrics, and business performance indicators

 

Technical Issue Resolution - Systematically identify, document, and report software issues and product defects to relevant points of contact

 

Training & Knowledge Management - Develop and deliver comprehensive training programs for internal teams on new EV models, technical updates, and procedural changes

 

Procurement & Vendor Relations - Coordinate procurement activities for parts, safety equipment, and testing resources

 

Your application should demonstrate:

 

7+ years of product and/or external partnerships management experience

 

Strong technical and/or analytical skills, including the ability to conduct complex data analysis

 

Proven ability in solving technical and/or analytical problems

 

Ability to work with diverse, distributed teams across multiple countries

 

Strong interpersonal, communication, and collaboration skills

 

Familiarity with remote device control (IoT) best practices

 

Experience as a cross-functional team leader without line management authority

 

Experience in data-driven decision making and strategy development

 

Strong preference for experience as an electric vehicle product manager, other hardware product manager, hardware QA manager, or mechanical process manager

 

 

 

Education: Degree, Diploma
Employment Type: Full Time

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