Salesforce Administrator

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Company Details
Industry: Telecommunications
Description: At Griffin, we are redifining SMART car insurance. It is Simple, Mobile, Automated, Reliable and Transparent. Download the App now and live SMART!.Griffin Insurance is a full service independent Agency that has served the Atlanta area for over the past 50 years. Our philosophy at Griffin Insurance is that we refuse to take a 'one company fits all' approach. Since we are an independent agency. We have the flexibility to tailor a custom insurance program. Allowing us to make the process of acquiring insurance focused on your individual needs
Job Description

Key responsibilities:     

  • Perform basic Salesforce administration tasks, including user account maintenance, reports, dashboards, workflows, and other routine tasks.  
  • Assist in training new end-users on the Salesforce platform.  
  • Grow the Salesforce skill set across the organization.  
  • Maintain Salesforce databases and ensure data integrity.  
  • Provide Tier 1 support to business users, addressing immediate operational and/or technical issues.  
  • Collaborate with various teams to optimize Salesforce functionality and improve user experience.  

Competencies  

  • Minimum 1-2 years of experience as a Salesforce.com administrator.  
  • Proficient in Salesforce administration, with a focus on Sales Cloud.  
  • Familiarity with Salesforce.com Admin tools (Admin I certification preferred).  
  • Ability to manage multiple tasks simultaneously.  
  • Excellent problem-solving skills and a customer-focused attitude.  
  • Strong communication and interpersonal skills.  
Education: Degree, Diploma
Employment Type: Full Time

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