Executive & Business Administration Assistant

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Company Details
Industry: Consulting
Description: CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
Job Description
  • The client is seeking a highly organized, proactive, and trustworthy Executive & Business Operations Assistant to support the CEO across three growing businesses. This individual will be instrumental in helping the CEO stay focused, clients feel supported, and opportunities move forward.
  • You will act as an extension of the CEO’s operations — solving problems, following up on sales opportunities, organizing schedules, managing communications, and ensuring no task falls through the cracks.
  • This role is ideal for someone who thrives in a fast-paced environment, enjoys a variety of responsibilities, and can balance professionalism with relational warmth. You’ll work closely with clients, prospects, and internal teams to drive both execution and satisfaction.

Key Responsibilities

  • Executive & Personal Assistant
  • Manage and organize the CEO’s calendar across business and personal commitments.
  • Schedule internal and external meetings with clarity and foresight.
  • Coordinate travel logistics and reservations.
  • Send reminders, prep materials, and follow-up on action items after meetings.
  • Provide light personal support (bill pay, scheduling, etc.).
  • Client & Sales Support
  • Track and follow up on sales leads and proposals across all three companies.
  • Manage CRM tools, update lead statuses, and prepare weekly reports.
  • Draft intro emails, follow-ups, and basic proposals.
  • Ensure timely replies and updates to prospects and current clients.
  • Collect testimonials and feedback for marketing and client satisfaction.
  • Operations & Administration
  • Monitor accounts receivable, follow up on outstanding invoices, and maintain billing spreadsheets.
  • Keep administrative systems clean and organized (Google Drive, Asana, Slack, etc.).
  • Support team workflows by flagging loose ends and open loops.
  • Summarize key info or documents for CEO review.
  • Help coordinate internal meetings and company events.
  • Communication & Content
  • Distribute company updates, assets, and information to partners and stakeholders.
  • Draft light copy for outreach emails, updates, and reminders.
  • Assist with LinkedIn lead generation outreach (ETC and No Fools).
  • Maintain contact lists across all brands.
  • Additional Support Areas
  • Outreach & Lead Generation
  • CRM management and automation of follow-ups.
  • Email outreach to strategic partners (churches, athletes, creatives).
  • LinkedIn engagement with potential partners and ambassadors.
  • Project Management & Internal Process Support
  • Draft scopes, proposals, or prep docs for review.
  • Clean and maintain Asana task boards.
  • Coordinate with freelancers and vendors (videographers, printers, etc.).
  • Marketing & Content Execution
  • Support marketing email campaign prep (Mailchimp, ConvertKit).
  • Conduct basic research for blogs, emails, or client projects.
  • Schedule social media posts and manage inbox triage.
  • Customer Retention & Experience
  • Coordinate client gifting and thank-you notes.
  • Schedule quarterly check-ins or feedback surveys.
  • Track client wins for case studies and proposals.
  • Finance & Administration
  • Assist with bookkeeping and QuickBooks/Xero reconciliation.
  • Organize contracts and payment terms.
  • Monitor vendor payments and subscriptions.

Requirements

Education

  • Diploma or Bachelor’s degree.
  • Equivalent of 16 years of formal English education.
  • Neutral, sounding English accent; professional fluency in English.

Experience

  • 2–3 years as an Executive Assistant in relevant fields (administration, operations, creative or marketing industries).
Education: Degree, Diploma
Employment Type: Full Time

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