Posted:Aug 23
By:Hiring Kenya
Company Details
Industry:
Consulting
Description:
CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
Job Description
- The client is seeking a highly organized, proactive, and trustworthy Executive & Business Operations Assistant to support the CEO across three growing businesses. This individual will be instrumental in helping the CEO stay focused, clients feel supported, and opportunities move forward.
- You will act as an extension of the CEO’s operations — solving problems, following up on sales opportunities, organizing schedules, managing communications, and ensuring no task falls through the cracks.
- This role is ideal for someone who thrives in a fast-paced environment, enjoys a variety of responsibilities, and can balance professionalism with relational warmth. You’ll work closely with clients, prospects, and internal teams to drive both execution and satisfaction.
Key Responsibilities
- Executive & Personal Assistant
- Manage and organize the CEO’s calendar across business and personal commitments.
- Schedule internal and external meetings with clarity and foresight.
- Coordinate travel logistics and reservations.
- Send reminders, prep materials, and follow-up on action items after meetings.
- Provide light personal support (bill pay, scheduling, etc.).
- Client & Sales Support
- Track and follow up on sales leads and proposals across all three companies.
- Manage CRM tools, update lead statuses, and prepare weekly reports.
- Draft intro emails, follow-ups, and basic proposals.
- Ensure timely replies and updates to prospects and current clients.
- Collect testimonials and feedback for marketing and client satisfaction.
- Operations & Administration
- Monitor accounts receivable, follow up on outstanding invoices, and maintain billing spreadsheets.
- Keep administrative systems clean and organized (Google Drive, Asana, Slack, etc.).
- Support team workflows by flagging loose ends and open loops.
- Summarize key info or documents for CEO review.
- Help coordinate internal meetings and company events.
- Communication & Content
- Distribute company updates, assets, and information to partners and stakeholders.
- Draft light copy for outreach emails, updates, and reminders.
- Assist with LinkedIn lead generation outreach (ETC and No Fools).
- Maintain contact lists across all brands.
- Additional Support Areas
- Outreach & Lead Generation
- CRM management and automation of follow-ups.
- Email outreach to strategic partners (churches, athletes, creatives).
- LinkedIn engagement with potential partners and ambassadors.
- Project Management & Internal Process Support
- Draft scopes, proposals, or prep docs for review.
- Clean and maintain Asana task boards.
- Coordinate with freelancers and vendors (videographers, printers, etc.).
- Marketing & Content Execution
- Support marketing email campaign prep (Mailchimp, ConvertKit).
- Conduct basic research for blogs, emails, or client projects.
- Schedule social media posts and manage inbox triage.
- Customer Retention & Experience
- Coordinate client gifting and thank-you notes.
- Schedule quarterly check-ins or feedback surveys.
- Track client wins for case studies and proposals.
- Finance & Administration
- Assist with bookkeeping and QuickBooks/Xero reconciliation.
- Organize contracts and payment terms.
- Monitor vendor payments and subscriptions.
Requirements
Education
- Diploma or Bachelor’s degree.
- Equivalent of 16 years of formal English education.
- Neutral, sounding English accent; professional fluency in English.
Experience
- 2–3 years as an Executive Assistant in relevant fields (administration, operations, creative or marketing industries).
Education: Degree, Diploma
Employment Type: Full Time