Posted:Aug 21
By:Hiring Kenya
Company Details
Industry:
Banking
Description:
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achieve in the medium term. With a heritage of over 150 years, we have an on-the-ground presence in 20 countries in sub‑Saharan Africa; fit-for-purpose representation outside Africa; and a strategic partnership with the Industrial and Commercial Bank of China (ICBC). In line with the realities of risk, regulation, technology and competition that characterise our operating context, we continue to invest significantly in our diversified operations; our people and culture; our systems and infrastructure; and our brand. In doing so, we understand that our commercial success and social relevance over the long term depends on placing our clients at the centre of everything we do, and ensures that the outcomes of our activities are a catalyst for growth on this continent we call home. The long-term foreign currency ratings for The Standard Bank of South Africa, the single largest operating entity within the Standard Bank Group, are: Fitch Ratings BBB- (negative), Moody’s Baa2 (negative) and Standard & Poor’s BBB- (negative). The group is listed on the JSE Limited, share code SBK, and the Namibian Stock Exchange, share code SNB. The largest bank in the world, ICBC, is a 20.1% shareholder in the group. Other than the 20.1% ICBC shareholding, 32.9% of Standard Bank’s shareholder base is foreign. We subscribe to the Code of Banking Practice, a set of principles governing banking in South Africa and ensuring the highest standards of professionalism, integrity and fairness.
Job Description
To proactively drive initiatives that strengthen relationship-based client engagement, enhance customer experience, and deliver value to both the client and the bank. This role supports the Relationship Manager in deepening client relationships, improving portfolio profitability, and ensuring full compliance with bank policies and procedures, ultimately fostering customer loyalty and entrenchment.
Qualifications
- Type of Qualification: First Degree
- Field of Study: Business Commerce, Finance and Accounting or any other related field.
Experience Required
Personal and Private Banking
2-3 years
- Branch banking experience, with exposure to credit and overall client service.
- Core banking and transactional experience
- Experience in client relationship and sales
- Operational and role awareness
Additional Information
Behavioural Competencies:
- Interpersonal skills
- Team Working
- Understanding People
- Communication
- Problem solving
- Execution mindset
Technical Competencies:
- Banking Process & Procedures
- Commercial Acumen
- Customer Understanding
- Financial Acumen
- Product Knowledge
- Risk Identification & Reporting
- Data Analysis
Education: Degree, Diploma
Employment Type: Full Time