What you will do

Your primary responsibilities would be: 

Contract management -

Manage the contract and onboarding process, including:

Sending contracts, responding to candidate queries, liaising with relevant teams to address non-People Team queries, and ensure timely completion of signed contracts

Track consultancy contracts, ensuring timely issuance, renewal, and extensions as necessary

New hire onboarding -

Manage the onboarding process for every new hire, including:

Initiate onboarding tasks in the HRIS system, ensuring relevant stakeholders such as hiring managers are aligned to onboard the new hire successfully

Manage our onboarding buddy and mentorship program, including pair new hires with an onboarding buddy and a mentor based on their role and preferences

Manage the Analyst & Associate Mentorship program and liaise with the Wall Street Prep team for required setups

Benefits management -

Enroll new hires in benefits plans, including:

Support ongoing benefits administration, and ensure proper offboarding of exiting employees

Handle benefits-related grievances and audits to ensure all employees are correctly enrolled

Manage emergency situations to make sure team members are receiving best care under our plans

Cross-boarding & Offboarding

Facilitate cross-boarding for internal transitions by updating employee records and coordinating with relevant teams (Admin, IT, Finance, Hiring Manager)

Collaborate with Senior Managers on offboarding processes and ensure smooth transitions

Employee data management and documentation

Maintain accurate employee HR files, ensuring up-to-date documentation in BambooHR

Collaborate with stakeholders to update policies, benefits documents, and other key employee resources

Respond to employee data requests (e.g.,headcount) by compiling accurate information from HRIS

Prepare and provide official documents such as employment and visa letters

Ongoing process improvement - Support ad hoc process improvement projects and provide ongoing assistance to the People Operations Senior Manager and Chief People Officer

Who You Are

Bachelor's degree in human resources, Business Administration, or related field  

7+ years of experience in People Operations/Human Resources 

Comfort with ambiguity; ability to operate effectively in a fast-paced and changing environment  

Excellent communication skills across diverse audiences & strong stakeholder management 

Experience working with a multinational firm with presence across Africa, MENA, and Latin America, with exposure to employment laws & regulations in these regions

Excellent interpersonal and organisational skills 

Strong attention to detail and problem-solving skills 

Ability to work independently & within a team, and manage multiple priorities  

Proficiency in Microsoft Office and HRIS software systems (specifically BambooHR)