Job Purpose:

  Implementation of comprehensive quality improvement projects, performing quality control, and continuous quality improvement function to enhance compliance with guidelines, policies, protocols, and healthcare regulations to ensure patient safety, high-quality care delivery, and attainment of certification and accreditation.

Duties and Responsibilities

Quality Assurance and Control:

Participate in the review of quality and patient safety program, policies, procedures, and processes.

Guide the interpretation and implementation of developed quality standards, policies, and procedures in the context of the quality and patient safety framework.

Constantly be involved in the training and communication of quality and patient safety issues and standards/best practices throughout the assigned areas.

Conduct internal quality audits and support the development and implementation of corrective/preventive action plans to address non-compliance.

Review Certification, accreditation, and regulatory agency survey and audit findings, and support the development and implementation of corrective and preventive action plans to address non-compliance.

 Lead in the collection, measurement, and presentation of data required for monitoring and improving quality and patient safety.

Continuous quality improvement:

Lead the assigned departments in conducting Root Cause Analysis (RCA) for sentinel and adverse events.

Identify opportunities for Continuous Quality Improvement and support the development and implementation of CQI activities in the assigned departments.

Support assigned departments in the identification of relevant key quality performance indicators and in developing a database.

Leadership and Collaboration:

Foster a culture of safety and quality throughout the hospital by promoting staff engagement and awareness of quality initiatives.

Collaborate with department leaders and clinical teams to implement quality improvement projects.

Provide training and education on quality, patient safety, and compliance standards for the hospital staff.

Perform any other tasks assigned from time to time.

Qualifications

Education

Diploma in clinical Medicine or Nursing from a recognized university or college, a bachelor’s degree, and or a Higher National diploma in clinical medicine or nursing will be an added advantage.

Valid practice license from the regulatory council

Basic Certificate in Healthcare Quality Management, Patient Safety, and Incident Management.

Job Experience

A minimum of 3 years’ experience in a healthcare quality improvement role in a hospital setting, preferably a level 5 hospital.

A minimum of 2 years’ experience in clinical/nursing practice.

Key Competencies – Skills/ Knowledge/ Aptitude

In-depth knowledge of healthcare regulations and accreditation standards

Strong knowledge of healthcare clinical fundamentals, patient safety standards, and performance improvement standards.

Strong knowledge of CQI tools and techniques, root cause analysis and action, professional accountability and Just culture, PDSA, and Incident Management

Ability to perform data analytics and lead performance improvement teams. Strong analytical and critical thinking skills to identify trends and implement effective solutions.

Excellent communication and people skills to collaborate effectively with diverse stakeholders.

Demonstrate Leadership ability to influence and motivate staff at all levels to achieve quality goals.

Computer skills and knowledge of applicable software programs.

Application Deadline: 20/08/2025