The People Operations Coordinator will:

Issue contracts: Maintain up to date contracts for all global staff in line with local labor laws, updating in line with employment changes such as promotions, role changes, and relocations

Pay the team: Run payroll for all global staff, including annual bonuses

Field and quickly close support tickets: Respond to all inbound inquiries, requests, and complaints via the People Team Ticketing System, meeting SLAs

Maintain & optimize HRIS as a source of truth for team member data: Ensure all employee data is up to date, including location, team, level, job title, reporting lines, compensation, and time off

Facilitate seamless global mobility: Ensure standardized processes for international assignments, relocations, and cross-border role transitions to ensure compliance, efficiency, and a positive employee experience

The Recruitment Coordinator will:

Find top talent: Proactively source, attract, and engage a diverse, high-quality candidate pipeline, internally and externally, and convince them to join the team

Review CVs, conduct interviews, and coordinate schedules: Serve as the face of the organization as candidates' first point of contact, providing a seamless and supportive hiring experience

Operationalize a streamlined, first-class talent acquisition process: Build and continuously improve the talent acquisition process, including providing high quality support and communications to both candidates and hiring teams

Field and quickly close support tickets: Respond to all inbound inquiries, requests, and complaints via the People Team Ticketing System regarding recruitment requests, meeting SLAs

Contribute to recruiting initiatives focused on equity, process improvement, and team enablement

You'll be a top candidate for this role if you bring:

Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. We have a strong preference for candidates based in our countries of operation. 

Strong organizational skills with the ability to manage multiple processes and stakeholders simultaneously

Clear communication — both written and verbal — with internal teams and external stakeholders (e.g. candidates)

Comfort navigating ambiguity and adjusting to rapidly changing priorities

Customer service orientation and extremely high follow-through

Strong attention to detail and a systems-oriented mindset

Discretion in handling sensitive and confidential employee information

A process improvement mindset and a willingness to suggest and test new approaches