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Conversions Associate

Moringa School
Nairobi, Kenya
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Posted:Aug 5 By:Hiring Kenya

Company Details
Name:Moringa School
Industry: Education Management
Website: https://moringaschool.com/
Description: Founded in April 2014, Moringa School plays a crucial role in developing and nurturing highly potential individuals who are passionate about technology and want to take a lead role in mobile and web development through equipping them with life long skills. Through our top quality teachers, to our intensive curriculum we are creating world-class developers in Africa with the help of our partnership with Hack Reactor and many other coding schools from all around the world. We are dedicated to committing the majority of our profits back to our main mission of transforming higher education in Africa. Diversity We are an all inclusive school that is accepting of students and staff from all walks of life. Our ever growing community comprises of people from all backgrounds each and every one of whom share a passion for code. Vision Our vision is to increase access to high quality market driven education that empowers people to pursue excellence and transform society. Mission Our goal is to build human capacity by training people of varied technical ability in a holistic way; we focus on both technical proficiency and personal growth, meaning that graduates are effective learners and contributors, and well rounded employees and leaders.
Job Description

The Conversions Associate will be tasked with finding and engaging with prospective students who would like to undertake the new courses Moringa School has to offer.

 

Responsibilities

 

Creating/leading recruitment initiatives and using independent judgment and analysis to evaluate student applicants

 

Managing data and information related to the details of prospective students, right from the inquiry calls to the steps taken up for follow-up, granting of admissions, and subsequent joining of the course. Accurate entry of the relevant data to track the new joiners and their status regarding the completion of admission procedures.

 

Interact with prospective Moringa School students through phone calls (may make 40 plus calls per day) and email correspondence to ensure conversions at each admissions stage.

 

Explaining Academic Programs and answering any inquiries regarding applications, enrollment, courses, and financial aid to prospective students.

 

Guiding the prospective students through the application process.

 

Promptly answering all questions to ensure student satisfaction.

 

Be up-to-date on what the programs offer and seek product knowledge.

 

Promptly submit reports on prospective students' admission.

 

Follow up on the admission process of prospective students.

 

Serve as a special projects assistant - will be responsible for the execution of extra projects that fall outside the core role

 

Qualifications

 

2 years of experience working in sales, marketing, or call centre/customer service (preferred).

 

Experience working in a data-focused environment.

 

1 year of experience in an educational background is preferred.

 

Excellent interpersonal communication skills to be able to handle and respond to the inquiries and guide the students on the documentation and the relevant admission procedures.

 

Data-driven with a persistent desire to analyze and improve performance.

 

Flexibility to work in a changing schedule as per the requirement.

 

Ability to work in a fast-paced, startup environment.

 

Drive to excel and achieve Moringa School’s objectives.

 

And much more! We expect you to be open, flexible, and proactive as new initiatives come up from time to time.

 

 

 

Education: Degree, Diploma
Employment Type: Full Time
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