Digital Agency Sales Representative - HFDI 

Company Details
Name:HF Group
Industry: Banking
Description: Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. ,, ,Housing Finance started operations with the main objective of implementing the government’s policy of promoting thrift and home ownership by lending funds advanced from First Permanent East Africa Limited (FPEA). Operations were restricted to the zoned residential areas within Nairobi and Mombasa. ,, ,Deposits of FPEA in Kenya were transferred to HFCK while the Tanzanian and Ugandan deposits were transferred to The Permanent Housing Finance Company of Tanzania and the Housing Finance Company of Uganda respectively. ,,
Job Description

Principle Accountabilities

 

Sales of properties listed with the digital property business unit

 

Promote and sell both public and private developed properties to eligible clients.

 

Generate leads through activations, referrals, property expos, and online campaigns and manage them to closure

 

For publicly developed units, vet the clients to ensure they qualify for the various categories of affordable housing products (social, affordable and market)

 

Convert prospects into buyers through product presentation and guided client engagement.

 

Follow-Up on 10% Initial Payments

 

Ensure customers make the required 10% deposit within 7 days of booking.

 

Send reminders, make follow-up calls, and document payment statuses.

 

Collaboration with Portfolio Officers

 

Work closely with portfolio team to facilitate seamless transition from sales to closure.

 

Manage the relationships until the handover of their units

 

Manage the relationships until the handover of their units

 

Offer Letter Execution

 

Track preparation and timely signing of offer letters with clients.

 

Ensure clients understand the terms outlined and guide them through the execution process.

 

Support on Sale Agreement Execution

 

Liaise with portfolio officers and the legal teams to ensure timely preparation and signing of sale agreements.

 

Assist clients in scheduling appointments and submitting necessary documents.

 

Client Documentation

 

Ensure proper documentation is submitted to relevant teams for processing.

 

Customer Education & Product Sensitization

 

Educate prospective clients about property purchase processes, eligibility, and payment plans.

 

Conduct site visits, community briefings, and customer information sessions as needed.

 

Key Competencies and Skills

 

Astute negotiation and persuasion skills

 

Knowledge in real estate sales

 

Familiarity with CRM tools and lead tracking systems

 

Proficiency in digital sales tools

 

Knowledge of Microsoft office suite

 

Excellent communication

 

Strong coordination and follow-through.

 

Customer-centric and responsive to client needs

 

Minimum Qualifications, Knowledge and Experience

 

Minimum 3 years of experience in real estate sales.

 

Prior experience with an insurance company or a bank is preferred.

 

 

 

Education: Degree, Diploma
Employment Type: Full Time

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