KEY RESPONSIBILITIES: 

To monitor Technology Systems Status against set baseline standards and configurations, generate exception reports, assign actions and track remedial measures.

To drive compliance to KCB Group Technology Policies, Standards and Processes through awareness, education, proactive reporting and escalations.

To periodically review and report on the status of IT General Controls, recommend adjustments and changes required to improve efficacy.

To monitor IT Capacity Utilization, setting appropriate thresholds, exception triggers and reporting to senior management.

To provide 2nd Level review over the status of Software Asset Management and generate exception reports/improvement recommendations to senior management.

Periodically participate in IT advisory reviews for adequacy of Core IT Processes such as; 

To develop Governance and Control Instruments covering new and Emerging areas of Technology including Cloud Computing, Artificial Intelligence and Machine Learning, Robotic Process Automation.

To Monitor the status of IT Operational Checklists and Playbooks and support system administrators in mitigating gaps in the current instruments.

Facilitate co-operation with Internal and external auditors coordinating access and provision of information required.

Technology Change Control Process, 

Business Continuity and Disaster recovery

Backup & Recovery Processes, 

Cyber security

Logical Access Management Processes, 

Incident and Problem Management processes and any other process as may be determined by Line Manager and produce management reports.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or a related field of study    RQ

Professional Qualifications    COBIT,CGET,CISA,CISM, ITIL (at least one)    RQ     

Project Management    PRINCE2, PMP    AA     

Experience

Total Minimum No of Years’ Experience Required    4

Detail    Minimum No of Years    Need Type[5]

4 years progressive experience in Information Technology    4    RQ

Experience in at least one IT disciplines such as (IT Governance, IT Security, IT/IS Audit, IT/IS Risk )    2    ES

Operating systems (windows, Unix)    2    DE

Network Services and protocols    2    DE

Internetworking Technology    2    DE

Active Directory Domain Services     2    DE

Database management systems    2    DE

Messaging and Collaboration    2    DE

Exposure to multiple, diverse technologies and processing environments    4    DE

Exceptional interpersonal skills, including teamwork, facilitation and negotiation    2    DE

Excellent planning and organizational skills with ability to breakdown complex items to actionable elements    2    DE

Ability to liaise with Stakeholders and subject matter experts across the industry and within the organization.    2    DE