Description

• Assist in preparing and submitting phytosanitary certificates through the KEPHIS (IEICS) system.
• Receive and verify export documents from shippers according to guidelines set.
• Collaboratively and consistently Support accurate processing of shipping documents, including HAWBs, customs entries, and flight documents.
• Help ensure all necessary documents are available for customs processing; report missing or incorrect items to the exporters or supervisor immediately.
• Update export information and customs entries in the CargoWise system.
• Help to ensure all export paperwork (AWBs, manifests, weight dockets) matches the actual shipment physically and on C1 and coordinate any corrections with all necessary departments.
• File documents correctly and maintain records for audits or claims and for references.
• Report any irregularities or delays regarding processes and documentation impacting the export process to the supervisor immediately.

Requirements

• Knowledge of export regulations and procedures.
• Setting priorities and ability to work under pressure.
• Good communicator and team player.
• Attention to detail.
• Basic customer service skills.
• “O” Level (KCSE C+).
• Further training on/possession of any relevant commercial course/aviation course (preferably export documentation) will be an added advantage.