Role Purpose

Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Assistant Facilities Manager will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.

What this job involves

Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services

Monitor and maintain office equipment and supplies

Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations and cost estimates

Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained

Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal customersand action queries promptly in line with service level agreements

Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training

Travel/Visitors’ support – interface with locally approved hotels – assist Client global travel & hotel managers in information gathering and communicating up to date information to staff.

Assist in the organizing of internal and external Client events

Managing the quality of conferencing facilities

Manage food and kitchen facilities – provide direction to housekeepers

Raise purchase orders

Manage Wiki pages and other communication channels for the site(s)

Deputise / provide cover for Building Operations Engineer / Facilities Manager when appropriate

Responsible for all other duties and tasks as assigned

Every day is different, and in all these activities, we’d encourage you to show your ingenuity

Sounds like you? To apply you need to have:

Knowledge of the Facilities/Office Services Coordinator role

Previous experience of working within a in a high profile corporate environment

Previous reception or hospitality experience

Education: Diploma/degree level

Problem solving skill

Good decision making

Excellent written/verbal communications

Spreadsheet and word processing

Customer focused

Good inter-personal skills

Assertive

Attention to detail