Posted:July 26, 2023
By:Semasocial
Company Details
Industry:
Banking
Description:
ABC Bank is an indigenous Kenya bank with 33 years experience using the power of finance to support businesses and projects that benefit the people and the planet. We know that banking can be a powerful force for good: serving individuals and communities as well as building a more sustainable society. We are investing in our customer relationships to create a web of successful and satisfied individuals and businesses that are contributing sustainable communities that effectively play their role in the economy. We are constantly embracing new technologies to offer you a definitive banking experience as we empower you to ACHIEVE THE EXTRAORDINARY. ABC Bank has carved a special niche in providing focused financial services and solutions to a wide range of client base who include individuals, Small and Medium Enterprises, and Corporate organizations, Saccos, Learning Institutions, Religious Institutions and service providers for various economic sectors. We facilitate efficient service to our business clients through innovative, customized financial solutions, emphasizing our main strengths in asset finance, trade finance, and international and local remittance solutions, invoice discounting, overdrafts and term loans. We also have a variety of personal banking solutions that are flexible and focused on meeting the specific financial needs of our individual customers in every economic sector of East Africa. We also offer a wide range of local and international money transfer services in partnership with other reputable money transfer organizations such as MoneyGram, Western Union, TransFast, Instant Cash, Al-Dahaab, Ria, iRem (for India) among others. The ABC Bank Group Companies comprise of: ABC Bank ABC Capital Bank - Uganda ABC Capital Limited (Stock Brokerage) ABC Insurance Brokers Ltd
Job Description
OFFICER - ICT
- Reporting to the Manager - Infrastructure, the Incumbent will work as part of the ICT Team to offer technical support to ICT Infrastructure related issues all over the bank, management of the ABC Bank Data Centre & DR Site, documentation of technical support procedures, network trouble shooting and configuration, server creations and monitoring of systems to maintain utmost system uptime.
The incumbent will perform the amongst others the below responsibilities;
- Handling of day-to-day ICT problems related to the Core Banking Applications (level 1 & Level 2 support)
- Network System troubleshooting and diagnosing faults within the network.
- Active Directory server administration, support and management Testing and evaluating new technologies.
- Reports recording and Upgrade of system within ICT infrastructure.
- Conducting monitoring and maintenance of computer devices and network devices.
- Installing, configuring and maintenance of network servers and systems and virtualization for reliable operation of Data Centre activities.
- Providing documentation and technical specifications to ICT staff for planning and implementing new or upgrades of IT infrastructure.
- Performing server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly.
- Monitoring data centre health using pre-existing management tools and responding to hardware issues as they arise; help build, test, and maintain new servers as needed, responsible for capacity, storage planning, and systems performance for the virtual environment.
- Performing or delegating regular backup operations and implementing appropriate processes for data protection, disaster recovery, and failover procedures.
- Supporting and implementing network and systems security policies and procedures, systems patching and upgrades, protection against malware, malicious activity and unauthorized access.
- Sustaining network integrity, server deployment, and security, administering email security and data storage.
- Maintaining internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments.
- Installing and configuring computer hardware, operating systems and applications to ensure they are effectively and efficiently working.
Minimum Qualifications, Knowledge and Experience
- Bsc. Information Technology
- Minimum 2 year’s banking experience
- System Administration certifications desired
- Networking Administration certifications desired
- Network troubleshooting skills.
- Excellent time management skill
- Network assessment skills
- Information Technology hardware equipment’s and applications
- Computer network troubleshooting
- Self-driven and open-minded attitude and aggressiveness
- Always looking for ways to resolve problems
Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Name: Hiring Kenya
