Purpose

The role holder will support the AGM in driving the achievement of business objectives through the implementation of the HR Strategy, Policies and Practices to deliver on the bank’s overall business agenda and targets. The role is responsible for employee recruitment, onboarding, talent development, succession planning, talent retention, employee relations and staff welfare for the assigned business units (Digital Business, Risk & Compliance, Credit, Finance & Procurement, Strategy, Internal Audit, Marketing and Customer Experience).  This role provides HR advisory support to the line managers and Heads of department assigned.

Key Responsibilities

• Collaborate with line managers to analyze exit trends, propose talent retention strategies, and address issues arising from exit interviews promptly.
• Ensure seamless orientation and integration of new employees, aligning them with HR policies, medical insurance, and their roles.
• Confirm job descriptions and align KPIs for all staff, fostering clarity and accountability.
• Implement organizational changes and initiatives aligned with unit strategies, including structure adjustments after talent reviews and department reorganizations.
• Participate in HR projects such as Employee Engagement, Talent Reviews, and Job Evaluation, collaborating with consultants and line management.
• Effectively implement approved payroll changes, confirm staffing requirements, and timelines in coordination with department/unit heads.
• Assess staff development needs, collaborate with L&D for action, and support line managers in identifying high-performing talent for coaching and career planning.
• Manage the performance appraisal process, talent reviews, and succession planning, while guiding performance moderation discussions.
• Offer guidance to line managers on reward and recognition policies, ensuring alignment with guidelines.
• Facilitate discussions and action plans based on employee engagement discussions, promoting positive relations between line management and staff.
• Interpret and assess policy compliance within the business unit, providing guidance on adhering to policies and procedures.
• Manage day-to-day incidents and disciplinary cases that don't require formal hearings, ensuring alignment with the Bank's values.

Job Dimensions:

Financial Responsibility:

Job Specifications

Academic Qualifications

• Bachelor’s/Master’s degree in Human Resources, Law, Social Sciences, or Industrial Psychology

Professional Qualifications / Membership to professional bodies/ Publication

• Higher Diploma in HR/CHRP

Work Experience Required

• Over seven (7) years’ relevant experience with over three years in a similar role in a similar organization.

Competencies:

• Planning & Organizational skills
• Analytical skills and attention to detail
• Strong oral and written communication skills
• Interpersonal skills to manage stakeholders at all levels
• Ethics and integrity
• Excellent judgment and analytical abilities and impeccable integrity.
• Learning design and facilitation
• Strong commercial awareness and an ability to connect to business goals
• Topical and in tune with the latest L&D trends across the market