The Ecosystem Coordinator (Sexual and Gender Based Violence - SGBV) will work closely with all actors across Tiko Ecosystems to tackle any first line non-technical questions related to SGBV. You will visit ecosystems across the county to conduct regular in-person check-ups with actors.

You'll also be responsible for:

• Designing, implementing, and coordinating the implementation of new SGBV prevention measures, ensuring minimum standards are always in place.
• Mapping and setting up new Tiko ecosystems, and finding and contracting all new actors.
• Responding to questions asked by actors across ecosystems via phone, internet, and other sources. You'll solve any issues within your capabilities and escalate any other issues to the right internal team.
• Coordinating activities with other field teams to ensure that work runs smoothly and effectively.
• Identifying, preventing, responding to, and mitigating any kind of fraud in any ecosystem you work in. This includes flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures.

About You

You are tech-savvy and proficient in mobile, messaging, and the use of applications. You have brilliant interpersonal skills and are able to work well in a team. You're a problem solver who has the ability to innovate and improve the way work is done.

Requirements

• Based in Kisumu (Mandatory).
• A degree or relevant working experience in a similar field.
• Experience in Sexual and Gender Based Violence (SGBV) programming.
• 2-3 years of working experience in a similar area.
• Salesforce experience is a plus.
• You are approachable and work well in a team.