Our client is seeking a motivated and results-driven General Machine Sales Agent to drive sales and expand our customer base. The ideal candidate will have a strong background in general machine sales, excellent communication skills, and a passion for providing top-notch customer service.

DUTIES AND RESPONSIBILITIES

Promote and Sell Products:

• Effectively promote and sell the company’s range of general machines to a diverse portfolio of clients, including new and existing customers.
• Understand customer needs and offer personalized product solutions to meet their requirements.
• Leverage various sales strategies and channels to increase product visibility and drive sales.

Market Research & Networking:

• Identify and target potential clients by conducting thorough market research.
• Build and maintain a network of industry contacts, including suppliers, distributors, and potential clients.
• Continuously seek out new business opportunities and market segments for the company’s products.

Customer Relationship Development:

• Develop and maintain strong, long-term relationships with customers by providing excellent service, personalized attention, and understanding of their needs.
• Become a trusted advisor to clients, ensuring their satisfaction with the product and recommending additional solutions where appropriate.
• Act as a primary point of contact for clients, addressing inquiries and resolving any concerns they may have.

Product Demonstrations & Presentations:

• Conduct in-person or virtual product demonstrations to showcase the features, benefits, and value of the company’s machines.
• Prepare and deliver persuasive presentations to potential clients, focusing on how the product can address their specific needs and improve their operations.
• Provide clear, accurate information about product specifications, performance, and pricing.

Achieve Sales Targets & Contribute to Growth:

• Meet and exceed assigned sales targets and contribute to the overall growth and success of the company.
• Develop and execute strategies to achieve monthly, quarterly, and annual sales objectives.
• Report on sales performance, opportunities, and challenges to the sales manager regularly.

After-Sales Support & Customer Satisfaction:

• Provide ongoing after-sales support to ensure customer satisfaction, including troubleshooting, follow-ups, and addressing any issues or concerns.
• Ensure the timely delivery, installation, and commissioning of machines at customer sites.
• Gather feedback from clients to improve products and services and report any potential improvements to the product development team.

Stay Updated on Industry Trends & Competitor Activities:

• Stay current on industry trends, market conditions, and competitor activities to maintain a competitive edge.
• Share insights and updates with the sales team to adapt sales strategies to changing market dynamics.
• Monitor new product developments and identify opportunities to integrate them into the company’s offering.

Collaboration with Marketing and Other Teams:

• Collaborate closely with the marketing team to ensure consistent messaging, promotional materials, and advertising strategies are aligned with sales goals.
• Work with other departments, including logistics, customer support, and product development, to ensure smooth execution of orders and excellent customer experience.

Reporting & Sales Documentation:

• Maintain accurate records of sales activities, customer interactions, and opportunities using the company’s CRM system.
• Prepare regular sales reports and provide valuable feedback to the management team on performance, market trends, and customer feedback.
• Keep detailed documentation on customer preferences, contract terms, and follow-up schedules.

Participate in Industry Events & Networking Opportunities:

• Attend trade shows, conferences, and networking events to represent the company, promote products, and connect with potential clients.
• Stay actively involved in professional associations and organizations related to the industry to enhance the company’s reputation and reach.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree/diploma in sales and marketing or related field
• Minimum of 1 years of experience in agricultural machine sales, preferably in the general machinery industry
• Proven track record of achieving sales targets and driving business growth.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of the market and customer needs.
• Indians/Kenyans with Indian origin encouraged to apply