Posted:Feb 21
By:Hiring Kenya
Company Details
Industry:
Telecommunications
Description:
We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7.
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We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained agents in one month.
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Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS and revenue per customer.
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Our service comes fully managed. We use a three part management system to ensure consistent high performance from all of our agents.
Job Description
We’re looking for detail-oriented and thoughtful people to join our team.
Education: Degree, Diploma
Employment Type: Full Time