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NBK Relationship Manager Institutional Banking

Nairobi, Kenya
Company Details
Industry: Banking
Description: Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group's capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group's operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries.
Job Description
  • Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
  • Relationship Management of Institutional Banking Customers.
  • Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
  • Customer Service Management: Enquiry/Complaint response and resolution within set standards
  • Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target 
  • Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
  • Maintain Institutional Banking Segment Business Operational Costs within approved budget
  • Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment.
Education: Degree, Diploma
Employment Type: Full Time

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