Our client, a Christian organization that runs a dynamic and well-established, dual-site school with grades PP1 through grade 9, is seeking a compassionate and detail-oriented Sponsorship Case Worker to join their team.
This role is vital in ensuring the well-being of the children by addressing their holistic health (physical, mental, emotional), and overall welfare, while also engaging with parents, conducting home visits, and supporting the educational process. This role is also crucial in building and maintaining relationships between sponsors and beneficiaries, ensuring that sponsorship programs run effectively and make a lasting impact.
Key Responsibilities:
Sponsorship:
- Facilitate the sponsorship process by identifying eligible children or families and matching them with potential sponsors.
- Serve as the main point of contact between sponsors and beneficiaries, ensuring clear and consistent communication.
- Collect and maintain accurate records of beneficiary profiles, updates, and progress reports to share with sponsors.
- Coordinate visits, meetings, or correspondence between sponsors and beneficiaries as needed.
- Monitor the proper utilization of sponsorship funds and ensure they directly support the intended beneficiaries.
- Write and deliver regular updates, including letters, photos, and reports, to keep sponsors informed and engaged.
- Conduct Home visits to assess the living conditions and needs of students and their families, ensuring compliance with program guidelines.
- Collaborate with other team members to identify areas for program improvement and address challenges as they arise.
- Provide emotional and social support to students to help them thrive within the sponsorship program.
Welfare:
- Monitor and promote the physical, mental, and emotional health of children.
- Ensure all children have the required school uniforms and make necessary updates.
- Oversee the scheduling and distribution of takeaway meals and ensure that all children have access to nutritious meals.
- Build strong relationships with parents, keeping them informed about their child’s progress.
- Conduct home visits to assess children’s living environments and provide support.
- Process applications for the next academic year and offer guidance on transitions.
- Conduct talks and guidance sessions with children to support their development.
- Coordinate activities for nurture camps and work closely with SOH boys.
- Prepare and evaluate case reports, including care plans and follow-ups for individual students.
- Assess students’ needs and devise personalized solutions.
- Refer students and families to appropriate internal and external resources (healthcare, vocational training, etc.).
- Collaborate with the welfare team and other departments, such Education and Pastoral Care, for comprehensive case management.
- Identify cases of child abuse and collaborate with relevant authorities for intervention.
- Advocate for children’s rights, including attending court sessions and assisting with police reports when necessary.
- Respond promptly to crises and emergencies involving students.
- Maintain accurate and confidential case files, and student records and document all relevant information and updates regarding student welfare.
- Assist in handling administrative tasks related to child welfare case management, attend meetings, and stay updated on policies related to child welfare and protection.
Qualifications:
- Bachelor’s degree in Social Sciences, Social Work, Child Protection, or a related field.
- Proven experience in social work, case management, community outreach and crisis intervention.
- Strong understanding of child welfare, mental health, and family engagement.
- Knowledge of local child welfare policies and resources.
- Excellent communication and interpersonal skills, with the ability to work with children, parents, sponsors and multidisciplinary teams.
- Strong advocacy skills, especially in child protection cases.
- Proficiency in using technology for digital data entry and basic data management tools.
- A compassionate and empathetic approach to working with vulnerable individuals and families.
- Ability to work independently and in team settings, with a strong sense of accountability and integrity.
- Proficiency in English and Kiswahili; additional local languages are an advantage.
- Willingness to travel to field locations and interact directly with communities.
- A valid Certificate of Good Conduct.
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