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ICT Intern

Nairobi, Kenya
Company Details
Name:Java House
Industry: Food & Beverages
Description: In 1999, we introduced coffee drinking and gourmet café culture to Kenya. As we grew, we created more spots where people could enjoy the Java experience conveniently. Java House is on the move - we’re building branches and creating jobs all over East Africa, working to bring the Java experience closer to you. Our coffee houses would not be what they are without the effort, commitment and passion of the Java House team who make sure each branch is a place where everyone feels at home. Quality and professionalism are deeply rooted in our culture and we ensure that every cup poured and every plate served is a reflection of our promise of offering only the best.
Job Description

DUTIES AND RESPONSIBILITIES:

  • Configuration & deployment of firewalls, routers, switches and wi-fi access points (Cisco, Huawei, Fortinet, MikroTik, D-Link etc.). Utilizing monitoring tools to monitor the network and ensure optimum performance, identify network issues, and recommend appropriate solutions.
  • Support end users with LAN and WAN related issues in coordination with other IT teams and service providers.
  • Management of local domain structure, users, rights and privileges using LDAP.
  • Configuration and maintenance of PABX and telephones and liaising with service providers on the same.
  • Enterprise endpoint protection platform (EPP) installation and management in coordination with the enterprise administrator. Support & maintenance of Privileged access management (PAM) platform.
  • Creating and maintaining network documentation, including diagrams and technical guides.
  • Any other assigned duties.

QUALIFICATIONS

  • Bachelor's degree in Telecommunication Engineering/Information Technology/Computer Science or any other related degree is mandatory.
  • Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP, VPN, VLAN).
  • Associate or Professional certifications such CCNA, CompTIA Network+, or similar are a plus.
  • Familiarity with networking hardware such as routers, switches, firewalls and access points.
  • Knowledge of operating systems (Windows, Linux, or macOS).

SPECIAL CONDITIONS

  • Ability to travel within short notice.
  • Flexible working hours including weekends and public holidays.
Education: Degree, Diploma
Employment Type: Full Time

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