Posted:4 hours ago
By:Hiring Kenya
Company Details
Industry:
Consulting
Description:
Staff Network Solutions is a leading recruitment agency and HR consultancy firm based in Nairobi, Kenya. We specialize in providing a wide range of human resource solutions to businesses across diverse industries. Our team comprises competent Human Resource Management Professionals and Recruitment Officers with over 5 years of working experience, ensuring expertise and efficiency in every service we offer. We are committed to providing our clients with the best HR solutions and recruitment services. Our services include recruitment, training, HR consultancy, and payroll management. We are dedicated to helping businesses grow by providing them with the right talent and HR solutions that align with their goals and objectives.
Job Description
The Restaurant Supervisor will oversee daily operations of the restaurant, ensuring that staff deliver excellent customer service and maintain the highest standards of quality and efficiency.
- Minimum Experience: Proven experience in a supervisory role within the restaurant industry.
- Experience Level: Mid Level
- Experience length: 3 year
Job Description/Requirements
Responsibilities
- Supervise and coordinate the activities of restaurant staff.
- Ensure customer satisfaction by maintaining high service and quality standards.
- Handle customer complaints and resolve issues in a professional manner.
- Monitor inventory and order supplies as needed.
- Prepare and maintain staff schedules to ensure smooth operations.
- Train and mentor team members to enhance their performance.
- Ensure compliance with health and safety regulations.
- Generate daily reports on restaurant operations and staff performance.
Minimum Requirements & Responsibility
- Proven experience in a supervisory role within the restaurant industry.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and multitask effectively.
- Knowledge of inventory management and cost control.
- Diploma in Hospitality Management or a related field is preferred.
- Flexibility to work various shifts, including weekends and holidays.
Salary: Kshs. 30,000 - Kshs. 50,000
Education: Diploma
Employment Type: Full Time
