Summary

To support the Underwriting Manager in General Non medical Business by providing operational support in the underwriting processes. Ensuring the company does not write risks that would unduly expose it to claims, and advises underwriting function and the client on actions to be taken to mitigate risks and ensure compliance with requirements set by the regulator.

Job Description

• Accountability: Operational Process Support
• Inspecting properties, items, and operations of establishments to assess physical condition, housekeeping, and work practices.
• Collating and assessing risk information on site; and using templates to record assessments and collecting photographic evidence.
• Preparing detailed, comprehensive, and accurate risk survey reports as per the company’s requirements.
• Preparing risk improvement recommendations/ loss prevention reports.
• Protecting the interests of the company by conducting comprehensive and accurate risk surveys and reports in order to provide underwriters with adequate information to underwrite acceptable business correctly, which ultimately ensures profitability.
• Pointing out to underwriters the possible financial risk posed by offering insurance cover for items, properties or sites inspected.
• Advising clients on-site and discussing opportunities and requirements to reduce the level of risk, or introducing the need for risk improvement.
• Accompanying underwriters and business development staff on-site visits to help them understand the practicalities of the site/risk.
• Liaising with other professionals, e.g. underwriters, brokers, client representatives, inspectors of health and safety and fire officers about risk improvement measures at insured’s sites as necessary.
• Keeping up to date with technical aspects affecting risks, e.g. trade processes, legislation, hazardous materials.
• Developing and promoting safety programs in relation to sites/property inspected.
• Acting as a technical point of referral, provides information and training, where necessary, to support and develop the skills and knowledge of the underwriting and claims teams.
• Identifying cases of underinsurance and covers and makes appropriate recommendations to clients, brokers and underwriters.
• Accompanying external risk surveyors, the company may appoint to survey risks as necessary.

Education and Experience Required:

• Bachelor Degree in Engineering or related discipline from a reputable university.
• Professional qualification(s) in insurance
• Occupation Health and Safety (OSH), ACII, FCII or equivalent.
• At least 3 years’ experience in underwriting in a reputable insurance company

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)