Service Delivery:

• Receive Instructions and job requests from customers and capture the same in our service delivery tools
• Allocate the received instructions and job requests to the best suited technical officer based on the nature of the job and other parameters to ensure effective and efficient completion of the tasks
• Track Turn Around Time and ensure that the company operates within the timeframes agreed with the various customers for the different assignments.

Business Development

• Keep abreast with the market to ensure our product offering remains attractive
• Do customer visits to track customer feedback and areas of improvement with the objective of retaining and growing our current customer base
• Ensure we apply for all tenders and RFQs with the intention of acquiring new customers.

Quality

• Be the first level quality assurance officer to ensure that our quality remains top notch

Qualifications

• Education: Bachelor’s degree in business administration or any related field
• Analytical Skills: Strong analytical and problem-solving abilities with a keen eye for detail.
• Communication: Excellent verbal and written communication skills, with the ability to interact effectively with all levels of the organization.
• Organization: Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.

Application Deadline: 21st January 2025.