Posted:4 hours ago
By:Hiring Kenya
Company Details
Industry:
Banking
Description:
Citibank N.A. Kenya has been operating in Kenya since 1974 and has two branches in Nairobi and Mombasa, serving Corporate and Institutional clients. Citibank Kenya is the regional hub for the Citi East Africa cluster, which covers Kenya, Uganda, Tanzania and Zambia. It's the only solely corporate bank in Kenya. Businesses Citi Kenya is structured around business segments, product groups, operations and technology and staff units. The business segment that caters to our diverse customer base is our Institutional Clients Group, which includes the global relationship banking services we provide for top-tier local corporate clients. As a part of our business focus and broader market reach, in 1999 we expanded our target market to cater to the emerging and vibrant middle and lower market tiers. We also have a financial institutions group that is responsible for our businesses with other banks, insurance companies and other non-banking financial institutions. We offer a range of banking services to companies, including commercial finance, inter-bank transactions, investment services, deposits, cash management and electronic banking. We assist our customers with managing their finances to increase the value of their investments and finance their projects. Citi Kenya also provides global transaction services, treasury and corporate finance services. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities.
Job Description
What you’ll do:
- Lead client onboarding projects of regional and global cash management solutions working directly with specific middle market clients
- Continuously reduce onboarding cycle time, minimize deal slippage and associated revenue conversion lead time
- Accurately report project status, escalating effectively for “on hold” and slow-moving requests.
- Application of structured project management methodologies throughout the onboarding life cycle, ensuring effective project control and delivery to plan
- Work with Relationship Management, Sales, Product Management, Client Services and Operations to ensure client satisfaction - navigate bank on behalf of client, leveraging Citi's global resources to ensure smooth delivery.
- Attending, when necessary, Client meetings in close cooperation with Product Sales and Relationship Managers
- Advise client in terms of documentation requirements and portal activities
- Effective maintenance and communication of MIS and project metrics
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy.
What we’ll need from you:
- Relevant Client Onboarding / KYC / Documentation Review and/or Project Management experience
- Fluent English and French as mandatory requirement
- Ability to manage complex integration solutions, working alongside Technical and Technology teams
- Results orientation - evidence of proactively driving projects is the conclusion
- Excellent communication
- Organizational and planning skills
- Decision making and problem-solving skills
- Flexibility - ability to manage a varying workload (i.e., volume, complexity, and composition)
- Attention to detail and experience of working in a controlled environment
Education: Degree, Diploma
Employment Type: Full Time
