Responsibilities

• Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.  
• Demonstrate leadership, responsiveness, and creativity in finding solutions for service delivery.
• Provides direction/information to vendors, Account team and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption.
• Assist with site responsibilities for mechanical, electrical, plumbing, carpentry, critical systems, HVAC, generator, and others defined within the portfolio of respective sites.
• Maximize utilization of suppliers, preferred vendors/contractors, and the level of spending.
• Coordinate discussions with vendors /suppliers regarding goal setting, performance criteria, and performance review.
• Support sourcing and site managers through procurement.
• Ensure compliance with operational audit and safety standards.
• Establish relationships with client site leads, business partners such as EHS leads and FM clientele to establish trust and credibility.
• Work with the Facility Manager to oversee the delivery of maintenance, repair, custodial, security and other building services.
• Assist in the development and management of the annual operating budgets.
• Implement site-level innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity.
• Encourage team to be innovative in client service / problem solving.
• Lead in participation of local JLL and Account innovation programs. 
• Demonstrate to Client JLL innovation effort.
• Plays an important role with dual responsibilities for communication and reporting.
• Responds to Client service-related reports / communication.

Competencies and Experience

• Minimum bachelor’s degree in FM related study.
  Work experience in Facilities Management with management/technical emphasis a plus.
• Minimum of 6 years Facilities Management industry experience either in corporate/ industrial environment.
• Strong organizational and management skills
• Knowledge of real estate and building systems helpful
• Excellent verbal and written communication skills
• Proficient in MS Office, and MS Share Point
• Computer proficiency in CMMS tools and work order management
• Purchase order creation, proposal requests, invoice review of completed work.
• Vendor management during normal and off hours including weekends when necessary.
• Must have strong Teamwork, Ethics, and Excellence.
• Ability to travel to other work sites.
• Ability to work after business hours and on weekends.