Posted:10 hours ago
By:Hiring Kenya
Company Details
Industry:
Banking
Description:
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of Africa’s major financial services providers offering personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. The Group was formed through combining Absa Group Limited and Barclays’ African operations on 31 July 2013. Reflecting the enlarged group’s pan-African focus, the Group's name changed from Absa Group Limited, to Barclays Africa Group Limited on 2 August 2013. Registered head offices are in South Africa and the Group has majority stakes in banks in Botswana, Ghana,Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Barclays Bank Tanzania and National Bank of Commerce), Uganda and Zambia. The Group has representative offices in Namibia and Nigeria, as well as bancassurance operations in Botswana, Mozambique, South Africa and Zambia. Barclays Bank Kenya and Barclays Bank Botswana continue to be listed on their respective stock exchanges.Barclays Bank PLC has operations in Egypt and Zimbabwe, which are part of the African business and continue to be run by Barclays Africa Group’s management
Job Description
Summary
To support the Underwriting Manager in General Non medical Business by providing operational support in the underwriting processes. Act as the point of contact/reference for the underwriting section in the face of the customer ensuring end to end service management. Maintain a high degree of proficiency at all times with relevant stakeholders in order to deliver on the work outputs and ensure alignment to all laid down governance and control requirements through the process.
Job Description
Accountability: Operational Process Support
- Ensuring renewal notices with appropriate terms are sent 60 days to renewal.
- Policy document issuance within stipulated TAT.
- Assist claims department by providing the required documents and details immediately
- Approve and manage major quotations
- Ensure retention of existing accounts
- Assist in credit control
- Overseeing retention portfolio in line with business strategy.
- Controlling loss by assessing risk, conducting analysis and recommending policy solutions
- Identifying portfolio risks resulting from client’s underlying business practices, underwriting investigations or fraud exposure.
- Coordinating with internal stakeholders to initiate marketing strategies and meet market penetration and business growth objectives.
- Supporting review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Proactively address escalated customer issues.
- Driving growth through collaborative engagements with various distribution channels, insurance brokers, agents, banc assurance with enhanced service accessibility & client reach.
- Meeting with customers, agents and brokers to negotiate coverage, price and service delivery.
- Calculating group and individual renewal rates based on customers’ background, industry and demographic information.
- Providing high level of assistance to help with review, classification, and rating of applications.
- Offering friendly and efficient service to customers, handling challenging situations with ease
Education and Experience Required:
- Bachelor’s degree in insurance or business-related field
- Progress in Insurance Professional Qualification or Actuarial
- At least 3 years’ experience in underwriting
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Education: Degree, Diploma
Employment Type: Full Time
