Posted:Wed at 12:12 PM
By:Hiring Kenya
Company Details
Industry:
Logistics and Supply Chain
Description:
THE SWISSPORT PROFILE Swissport is the world's largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year. The company operates around 120 warehouses and moves approx. 4.1 million tonnes of cargo. With a workforce of around 61,000 personnel, Swissport is active at more than 280 stations in 48 countries across five continents, and generates annual consolidated operating revenue of CHF 3.0 billion. MISSION STATEMENT: To provide the aviation industry with consistent and tailor- made solutions around the globe, for a better customer experience. In order to achieve the goal of our mission, Swissport is focused on consolidating and strengthening our market position to ensure we are constantly driving industry innovation in key areas such as service, quality and reliability. Swissport is a people-focused organisation - without our people we
Job Description
Main responsibilities
- Plan and deploy resources to ensure that we are collectively successful by producing daily allocations in line with customers and operations requirements.
- Ensure available resources are used to the optimum level (monitor and control overtime payments within targeted budgets)
- Supervise/control and follow up staff attendance and absence.
- Responsible for the disciplinary process of the team
- Create and maintain a progressive, open feedback culture by managing the performance of employees.
- Maintain, monitor and report on agreed key performance indicators (KPI’s) using all available tools and systems.
- Ensure compliance with all SOP’s and policies in order to meet or exceed regulatory standards and deliver the desired customer service experience.
- Maintain and control activities to ensure work safety, health and environmental protection within the area of responsibility.
- Production of daily shift and performance reports
Professional qualification and experience
- Education: University Degree in Business or related field
- Professional Qualifications- Training in Operations & Ramp Handling will be an added advantage.
- Experience: 5 years’ in aviation industry
- Excellent communication and interpersonal skills
- Commercial Acumen
- Good Planner, who pays attention to detail and is a team player.
- Leadership and people management skills
- Problem solving and decision making.
Education: Degree, Diploma
Employment Type: Full Time
