Position: Front of House Manager

Date posted: 2025-01-07

Industry: other

Employment type: Full Time

Experience: 2 to 3 year

Qualification: Bachelor’s Degree is required

Salary: AED 4000 to 7000

Location: Sharajah, United Arab Emirates

Company: Confidential

Description:

Job Location: Sharjah

Position: Front of House Manager. Fine Dine In

About Us:

We are currently seeking a highly experienced Front of House Manager for Fine Dine In Sharjah who is passionate about front-of-house operations and dedicated to excellence in customer service.

Job Description:

As the Front OF House Manager, you will be the face of our restaurant, responsible for overseeing all front-of-house operations and ensuring that every guest experience is outstanding. Your leadership will be crucial in maintaining the highest standards of service and operational efficiency.

Responsibilities:

• Lead and manage all front-of-house staff, ensuring a high standard of service is consistently achieved.
• Train and develop the front-of-house team in service excellence and fine dine dining protocols.
• Oversee daily operations, including staff scheduling, floor management, and customer interactions.
• Ensure all guest complaints are handled promptly and with a focus on service recovery.
• Implement and maintain quality control measures to uphold service standards and customer satisfaction.
• Collaborate with the kitchen and bar teams to ensure seamless service and a cohesive dining experience.
• Manage reservations, guest flow, and dining room layout to maximize efficiency and guest satisfaction.
• Uphold all restaurant policies, protocols, and health and safety regulations.

Requirements:

• Proven experience as a Front of House Manager role, specifically in fine casual dining environments.
• Exceptional communication and interpersonal skills.
• Ability to manage high-pressure situations and make decisions quickly.
• Detail-oriented with an aptitude for problem-solving.
• Commitment to maintaining high service standards and customer satisfaction.

Benefits:

• Company-sponsored visa
• Complimentary company meal
• Provided laptop
• Mobile phone with SIM card
• All benefits in accordance with UAE Labour Law