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Relationship Officer

Nairobi, Kenya
Company Details
Industry: Banking
Description: CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi
Job Description

PURPOSE:

To generate revenues from intermediary and client accounts, including upselling and cross- selling. Develop and maintain long-term relationships with intermediaries by making sure they receive requested products and services in a timely fashion.

PRIMARY RESPONSIBILITIES:

  • Sourcing of business (new & renewal) and servicing intermediary accounts;
  • Constantly updating intermediaries on new and existing products;
  • Recruit, train, motivate and retain new and existing intermediaries for business growth;
  • Liaising with the various departments to ensure timely service delivery to intermediaries;
  • Preparations of quotations and tenders for delivery to clients and intermediaries;
  • Collect market intelligence and prepare reports on products and services;
  • Ensure compliance to the credit control policy through debt collection
  • Promoting CIC brand;
  • Ensure all intermediaries trading with CIC are licensed in accordance with IRA guidelines

Academic and Professional Requirements

  • Education Bachelor’s degree in Commerce or in a related field    E
  •  Computer literate in MS Office and other office applications    D
  • Certification in either of the following will be an added advantage; ACII, AIIK or COP    D

Experience Required:

  • Relevant experience    3
Education: Degree, Diploma
Employment Type: Full Time

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