Posted:Nov 11
By:Hiring Kenya
Company Details
Industry:
Telecommunications
Description:
iSON has been in contact center operations in Kenya since February 2011 and has the best call center in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Social Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call center in Kenya. Besides Telecom, we serve automobile clients. iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Our dedicated and talented workforce spread across Sub-Saharan African countries, along with India and Myanmar, are redefining the way people connect with enterprises. In less than a decade, we have grown into a global business and this is our growth story.
Job Description
osition Summary
- We are looking for a dynamic and results-driven Team Lead (Sales) for Fiber Optic Solutions. The successful candidate will play a key role in driving B2B sales, managing a sales team, and ensuring customer satisfaction by delivering tailored fiber optic solutions to enterprise clients.
Key Responsibilities
- Lead and motivate a team of sales consultants to achieve individual and team sales targets
- Engage in cold calling and outreach to identify potential clients and their needs
- Communicate fiber optic solutions and value propositions effectively to clients
- Coordinate with the technical team to arrange presentations and prepare quotations
- Build and maintain strong customer relationships for a seamless experience
- Conduct regular follow-ups, schedule meetings, and convert leads into sales
- Analyze market trends and emerging technologies to maintain a competitive edge
Knowledge, Skills, and Experience
- Bachelor’s degree in business, Telecommunications, Engineering, or a related field
- Minimum of 1 year of experience in the telecommunications or fiber optic industry, with team leadership experience preferred
- Proven experience in B2B sales with a track record of meeting or exceeding sales targets
- Strong leadership, communication, and influencing skills
- In-depth technical knowledge of fiber optic solutions, products, and processes
- Familiarity with industry trends and advancements in fiber optics
- Ability to work independently, prioritize tasks, and manage time effectively
The application deadline is 15 Nov 2024.
Education: Degree, Diploma
Employment Type: Full Time
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