Our client, based in Nairobi, is seeking a highly organized Centre Manager to oversee the daily operations of a dynamic business centre.

This individual will manage office rentals, ensure excellent client experiences, and handle interactions with both local and international clients. The ideal candidate is articulate, proactive, and skilled at managing both facilities and client relations in a professional environment.

Responsibilities:

• Oversee the day-to-day operations of the centre, ensuring a seamless experience for all clients and visitors.
• Manage office rentals, handle inquiries, and maintain an updated record of occupancy and availability.
• Build and maintain strong relationships with clients, addressing inquiries, requests, and feedback promptly and professionally.
• Coordinate with the maintenance and cleaning teams to ensure the centre’s facilities remain in top condition.
• Prepare monthly occupancy and operational reports to provide insights on centre performance and areas for improvement.
• Manage and maintain the office’s budget, overseeing operational expenses and coordinating vendor payments.
• Conduct tours of the facilities for prospective clients, showcasing the available office spaces and amenities.

Requirements:

• Must have 3 + years of proven experience in facilities management, office administration, or a similar role, preferably in a serviced office or shared workspace environment.
• Must have excellent verbal and written communication skills, with the ability to interact professionally with local and international clients.
• Strong organizational and multitasking skills, capable of managing multiple responsibilities in a fast-paced environment.
• Customer-focused mindset, with a proactive approach to solving client issues and enhancing client satisfaction.
• Proficiency in Microsoft Office Suite and basic knowledge of office management software.
• Ability to work independently while managing a team, with a focus on achieving operational excellence.
• A polished and professional demeanor with the ability to represent the company positively in all interactions.

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency headquartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.

We endeavour to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.

Summit Recruitment and search Africa upholds a steadfast commitment to sustainability, inclusivity, and equality as integral pillars of our operations. Dedicated to driving positive change through the adoption of sustainable practices that minimize our ecological footprint. We firmly believe in fostering an inclusive and diverse workforce that embraces individuals from all races, genders, and backgrounds, ensuring equal opportunities for every candidate. Summit recruitment actively advocate for equality by cultivating an environment of respect, fairness, and non-discrimination. By prioritizing sustainability, inclusivity, and equality, we aim to set a high industry standard and contribute to the betterment of society as a whole.

*** Please note that all job opportunities are exclusively available on our website at www.summitrecruitment-search.com/jobs. We do not have any partnerships or collaborations with other job boards. We kindly request all applicants to apply directly through our website for any positions they are interested in. Summit Recruitment & Search, as a policy, does not charge any fee as a pre-employment or post-employment requirement***