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LCL (Less than Container Load) Business Development Specialist

DHL
Nairobi, Kenya
Company Details
Name:DHL
Industry: Logistics and Supply Chain
Description: Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission - Excellence. Simply Delivered. - is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler - for our customers, our employees, our investors, and our society - we help make the world a better place. Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions - from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between. We want to be the logistics company people turn to - the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice.
Job Description

In this LCL Business Development Specialist position

  • You will be the LCL product expert to support the business with sales/contracting/proposals best practices and capabilities including interaction and onsite visits with customers.
  • You will drive Area solution product development and salesforce/ lead generation enhancement initiatives based on Kenya + East Africa customer / market requirements as well as productivity improvement initiatives.
  • You will provide input on service elements and drives network development from country perspective.
  • You will map and profile customers in the key trade lanes.
  • You will prioritize top customers in the lanes based on their business potential.
  • You will map developments with each customer and devise action plans.
  • You will ensure due attention to new opportunity.
  • You will actively participate with the product teams (origin and destination) to understand, discuss, and develop solutions to facilitate target growth on the key trade lanes.
  • You will ensure RFQ/RFPs are received and attended on time and support RFQ teams for successful closure.
  • You will organize and lead meetings/calls with new customers as part of the onboarding process.
  • You will establish SOP’s and KPI’s
  • You will ensure the onboarding timelines and ensure that deadlines are met.
  • You will create business case notes for every win and sends them along with the SOP to the respective regions’ product managers.
  • You will improve the development of existing LCL products as well as resolve customer issues.
  • You will be conducting market research and analyzing industry trends.
  • You will be collaborating with the Sales team and Product Head.

Now, here’s what we need from you

  • Bachelor’s Degree or equivalent experience/qualification
  • Must have an understanding of Ocean Product within a freight forwarding environment
  • 3-5 years’ related experience
Education: Degree, Diploma
Employment Type: Full Time

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