Posted:Oct 16
By:Hiring Kenya
Company Details
Industry:
Hospitality
Description:
We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups . Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.
Job Description
How does your working day look like …
- Perform returns and special transactions through the POS system, ensuring all special offers have been applied correctly before being charged to the guest
- Keep the “register station” stocked with all necessary items
- Notify management of all guests’ POS System issues
- Consistently maintain a balanced cash drawer
- Process all guests’ payments by cash, credit cards, debit cards and/or gift vouchers
- Ensuring each waiter closes up any open checks they might have before their daily report has been printed off
- Filling out all waiters’ envelopes at the end of each night, performing all calculations including but not limited to CC Total, Cash Total and Tips Total
- Processing end of service calculations, doing end of shift and end of day revenue calculations
- Perform related duties as requested by the management team
- Report to work as scheduler working various shifts including but not limited to weekends, holidays and/or night shifts
Qualifications
Your experience and skills include:
- Minimum 2 years' of relevant experience.
- Excellent communication skills, both written and verbal required.
- Be committed to exceeding guest expectations
- 4-5 stars hotel experience is preferred.
- Bachelor's degree is preferred.
Additional Information
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities
Your team and working environment:
- At Accor, we are Heartists! Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
- Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.
Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Name: Hiring Kenya