We are seeking a Field Sales Consultant to support client work with a digital distribution service for micro-retailers. You will be responsible for meeting sales targets with existing customers and expanding to new ones. You should have experience with micro-retailers, leading FMCG brands and distributors. You will work closely with our team in Nairobi and U.K. 

Role Overview

Day-to-day service delivery for participating retailers to expand SKUs and order frequency.

Identify, recruit and onboard new retailers.

Provide customer support (through field visits, phone calls and WhatsApp)

Build relationships with customers to understand their questions or concerns. Communicate these to the wider team and work collaboratively to address them. 

Support on delivery, stock management and coordination with project manager and distribution partners.

Build relationships with partners to drive growth and get insights to inform product development.

Work with the project management team to ensure timelines, targets and budgets are met. 

Experience 

Minimum 4 years’ experience working in field sales with micro retailers. 

2-3 years’ experience in digital or e-commerce. 

Experience with wholesalers and leading brands supplying micro-retailers. 

Skills

Technologically literate, and able to coach others to use digital tools and services.

Comfortable with Microsoft 365, as all projects are delivered and measured digitally.

Highly organised and self-motivated, with strong attention to detail.

Excellent spoken communicator and a real team player.

Demonstrate problem-solving and troubleshooting skills.

Confident and credible in delivering against targets and timelines.

Requirements

Fluent in English and Kiswahili.

Based in or near Kiambu County.

Prepared to travel across the Nairobi Metropolitan Area and to other counties.

Recent police clearance certificate. 

Current A2/A3 motorcycle license is an added advantage.