Hiring Kenya

Blogger

Related Jobs

Relationship Officer (Rongai Satellite Branch)

Kajiado,Nairobi, Kenya
This Job has Expired
Company Details
Industry: Banking
Description: In the 2008, the holding company changed its investment strategy and financial lending to its members on short term periods at agreed interest rates. Members’ shares were to be used as financial guarantee and security for the lending. This marked the beginning of a formal financial lending institution - Springboard Capital Limited. The company has ventured beyond lending to its members only and is now into Micro Credit business to non members as well through Springboard Capital with the principal objective of getting into a fully fledged deposit taking Micro finance status in the next one year. Vision: To offer the best lending programme, that respond to the need of small and medium enterprises companies in Kenya. Mission: To offer a lending hand to those entrepreneurs that demonstrate potential of growth in their line of business, by advancing loans to add value to their investments, at the same time creating value for the shareholder’s funds. Core Values Teamwork: We believe in working together as a unified team to meet our common goals. Integrity: We employ highest ethical standards of honesty and fairness in all our dealings. Innovation: To be creative in delivering positive value to our stakeholders and continuous improvement in all we do. Social Responsibility: Fostering a healthy balance between our professional endeavors, family lives, communities and environment. Why us? We never stop improving our services to enhance our team’s capabilities and increase customer satisfaction. Springboard is a client-centric organization. We make it our business to understand and help our clients achieve their business goals. Personnel Quality The quality of our people makes us stand out. We hire and retain only the best professionals. At Springboard Capital, we set up a thorough personnel selection process and a challenging environment to grow and improve our large resource pool of top-notch experts. Individual Approach We thoroughly examine each customer’s case. Depending on the loan required we engage a dedicated team of our staff to analyze and understand clients' specific objectives and needs to find a solution that meets them. Easy Communication We understand that effective communication is crucial for the success of any project. We establish a productive customer communication environment providing all required resources. All our employees who are engaged in communication with customers speak fluent Kiswahili English.
Job Description

JOB SUMMARY

 

Springboard Capital Ltd is seeking to hire a Relationship Officer to be based at the Rongai Satellite Branch, who will be reporting to the Partnership Management Officer.

JOB DESCRIPTION 

 

Grow a healthy loan portfolio by developing an excellent and complete understanding of the company products and services

Develop a base for long-term sources of clients through referrals, telephone canvassing, face to face, cold calling on business owners/decision-makers, emails and networking to manage and grow the loan portfolio.

Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers.

Respond to client inquiries regarding applications for credit and credit transactions.

Generate customer feedback on loan applications.

Undertake business and home visits to validate applications.

Undertake timely valuation renewals after contract expiry.

Prepare and submit timely reports and information for decision making.

DESIRED SKILLS AND QUALIFICATION

 

Holder of a Bachelor’s Degree in Business Related Course from a recognized institution

At least 3 years working experience in a credit-related role in the financial industry

Professional Banking qualification will be an added advantage

Proficiency in ICT with strong MS Office and internet ability

Key Competencies

 

Ability to interact effectively with all levels of Management and Stakeholders from varied backgrounds

Strong analytical thinking and financial reporting skills

Communication and interpersonal skills

Planning and organization skills

 

Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Name: Kenyan Jobs

⚠️Report job

⚠️Safety Tips: Never pay anyone for job application, test or interview. A genuine employer will never ask you for the payment in anycase.

Disclaimer & TOS: Semasocial is an exclusive platform that ought to help jobseekers. We restrict any endorsement that demand for money and strictly advice against sharing personal or bank related information. If you notice deception or fraudulent, send us an email at [email protected]. For further details, please contact us »