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Patient Relation Officer

Mandatory
Dubai, United Arab Emirates
Company Details
Industry: Consulting
Description: For Latest Jobs In Dubai And Across United Arab Emirates.
Job Description

Position: Patient Relation Officer

Date posted: 2024-04-06

Industry: Derma & Aesthetic Clinic

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 6000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Patient Relation Officer for Derma & Aesthetic Clinic located in #Dubai

We are seeking a dynamic and proactive Patient Relations Officer with a primary focus on in-house cross-sale initiatives. As a key member of our healthcare facility, you will be responsible for building and maintaining strong relationships with patients to enhance their experience and maximize revenue opportunities through cross-selling.

Responsibilities:

  • Develop and implement strategies to enhance patient satisfaction and loyalty.
  • Engage with patients to understand their needs, preferences, and concerns.
  • Provide personalized assistance and support to patients throughout their healthcare journey.
  • Identify opportunities for cross-selling additional services, products, or upgrades to existing patients.
  • Collaborate with different departments, including marketing and sales, to develop cross-selling campaigns and promotions.
  • Track and analyze cross-selling metrics to evaluate the effectiveness of initiatives and identify areas for improvement.
  • Act as a liaison between patients and internal teams to ensure seamless communication and coordination of services.
  • Stay updated on industry trends, competitor offerings, and best practices in patient relations and cross-selling.
  • Uphold compliance with regulatory requirements and ethical standards in all patient interactions and cross-selling efforts.
  • Continuously strive to exceed targets and contribute to the overall growth and success of the organization.
  • Coordination with Marketing Team.

Qualifications:

  • Bachelor’s degree in business administration, marketing, healthcare management, or related field.
  • Proven experience in a customer service or sales role, preferably within the healthcare industry.
  • Strong interpersonal and communication skills, with the ability to build rapport and trust with diverse patient populations.
  • Excellent problem-solving and decision-making abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in Microsoft Office and customer relationship management (CRM) software.
  • High level of integrity and professionalism.
  • Willingness to adapt to changing priorities and embrace continuous learning and improvement.
  • Languages: English and Arabic.
  • Salary ranges 6k-10k based on experience.
  • Join our team and play a vital role in enhancing patient satisfaction while driving revenue growth through effective in-house cross-sale strategies. Apply now to be part of our dedicated team!

with subject: Patient Relation Officer.

Salary: 5000 - 10000 AED
Otherpay: Benefits
Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Name: Lloyd Adi

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