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Assistant Relationship Managers - Mombasa

Mombasa,Kenya
This Job has Expired
Company Details
Industry: Banking
Description: DIB Bank Kenya Limited (DIBBKE), is a fully owned subsidiary of Dubai Islamic Bank PJSC (AE) – a pioneering institution that has combined the best of traditional,  Shariah values with technology and innovation that characterize the best of modern banking. Incorporated in 2014 and backed by its age-old values of being Progressive, Innovative, Ethical and Reliable, DIB Bank Kenya has put in place channel capabilities, high quality of service and a sound business model to ensure that it is ‘The Better Way to Bank’. At DIB,tradition and heritage is blended with a commitment to flexibility, innovation and modernity, so that every customer is provided with comprehensive Shariah compliant solutions for any financial need.
Job Description

Job Purpose 

The incumbent will be responsible for growing liability products and cash management solutions for the Bank’s clientele. Additionally, they will work with the respective Branch Managers to proactively create and exploit business opportunities for sourcing liability to achieve business targets.

Key Responsibilities 

  • Identifying and developing new profitable business relationships through outdoor sales and new market exploitation.
  • Develop and nurture relationships with the clients to ensure that the Bank maximizes the Business potential/wallet size of the customer.
  • Develop more business from the existing clientele – i.e., increase share of wallet by cross selling all personal & Business banking products to all the existing and potential customers.
  • Preparation of all reports required to monitor work progress – daily, weekly, and monthly.
  • To proactively call customers and promptly respond to calls as per the SLA and ensuring high customer satisfaction.
  • To prepare regular call reports and obtain & provide market, customer and competitor information and feedback to management to facilitate decision making.
  • Continually recommend improvements and adaptations to existing systems, processes, and structures to ensure current and future viability of the relationships.
  • Any additional roles may be assigned from time to time.

Job Specification 

  • Minimum bachelor’s degree in business related field from a recognized university.
  • Any professional qualification in Banking, Finance is an added advantage.
  • Minimum of 4 years banking experience.
  • Proven track record in business development especially liability growth.
  • Excellent relationship management skills.
  • Strong business development and analytical skills.
  • Good presentation skills.
  • Foundations and principles of Islamic finance will be an added advantage.
Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Name: Hiring Kenya

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