Adil Molla: Stop confusing “busy” with “effective.” Your customers aren’t impresse
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Stop confusing “busy” with “effective.”
Your customers aren’t impressed by how much time you spend at your desk. They’re impressed by how close you get to them.
Three things to be close to:
1. The customer’s reality
2. Their daily problems
3. Their mom... more-
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Adil Molla
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