Matilda Wambua: Post by Matilda Wambua

  • Matilda Wambua
    Matilda Wambua wrote a new Blog entry: Agentic Commerce: How Identity Shapes Hybrid Customer Experiences
    · Feb 3 ·
    Agentic Commerce: How Identity Shapes Hybrid Customer Experiences
    Agentic Commerce: How Identity Shapes Hybrid Customer Experiences
    Agentic Commerce Is Redefining Customer Journeys Hybrid customer experiences are no longer a temporary fix—they are now the core of modern commerce. Research shows that 89% of consumers regularly shop in hybrid formats, blending online, offline, and AI-dr...