Matilda Wambua: Post by Matilda Wambua

  • Matilda Wambua
    Matilda Wambua wrote a new Blog entry: Salesforce Replaces 4,000 Support Jobs With AI
    · September 3, 2025 ·
    Salesforce Replaces 4,000 Support Jobs With AI
    Salesforce Replaces 4,000 Support Jobs With AI
    Salesforce Cuts 4,000 Support Jobs and Turns to AI Salesforce has made headlines by cutting 4,000 customer support jobs and replacing them with AI solutions. CEO Marc Benioff explained that the company “needs less heads” as artificial intelligence now han...