Digital payments service provider, SasaPay has rolled out fare collection tills, a game-changing cashless payment system designed specifically for the matatu industry.
The firm says the SasaPay Tills represents a leap forward in modernising transport payments, offering convenience, transparency, and financial accountability to matatu operators and passengers alike.
Matatu operators are simply required to register with SasaPay to receive a dedicated Till number through which the passengers make their bus fare payments.
The Till accepts payments from SasaPay users and from all other networks.
An operator can track fare collection in real time, enhancing financial transparency.
Passengers, on the other hand, are required to download the SasaPay app which is very user-friendly and makes payments swiftly and securely.
The primary advantage of adopting the till is accountability. Matatu owners and Sacco administrators can effortlessly monitor and manage all fare collections.
"This eliminates the risks associated with cash handling and significantly enhances financial transparency," the firm's head of customer success and marketing Cathrine Mwihaki said.
Already, OMA Sacco, a transport line that operates electric buses on the Buru Buru and Nairobi City Centre route, has fully embraced Collection Till by SasaPay.
To encourage the widespread adoption of the platform, the firm has launched an enticing referral campaign.
It targets matatu drivers and conductors of OMA Sacco. Each time they successfully onboard a SasaPay customer, they will receive an instant credit of Sh30 to their SasaPay account.
George Githinji, OMA chairman says their customers have wholeheartedly accepted the SasaPay Platform and now pay their fares with ease.
"I highly recommend SasaPay to fellow matatu industry stakeholders, particularly Saccos, as it not only mitigates security risks associated with cash handling but also offers cost-effective payment solutions,'' he said.
Pauline Mueni, OMA Sacco conductor said, "With SasaPay, once the payment is made, it's final. We inform our passengers that we've gone cashless, and they appreciate the simplicity."
Kenya Institute for Public Policy Research Analysis (Kippra) shows that about three million Nairobi residents use matatus to their places of work daily