Makwaya has more than 12 years of experience while working as the head of operations and customer experience for Old Mutual Africa Regions.
She joined Old Mutual in 2010 in the actuarial department of Old Mutual Life Assurance Company (Zimbabwe) Ltd. as a product development manager.
In her new role, Makwanya will be tasked with growing the company’s life insurance solutions and service delivery channels to meet evolving customer needs within the region.
The company will be further looking to her to drive its business growth agenda and its overall market share in the region.
“We are delighted to have a member of the team rise to this new role, and this speaks to our agenda of empowering our in-house teams,” Old Mutual Group CEO Arthur Oginga said.
“I have immense confidence in Makwanya’s capability to take our Life Insurance business to the next level and I am further proud of the fact that as a company, we are giving more opportunities to women in senior management,” he added.
Makwanya has worked in England, Zimbabwe, Ghana, and South Africa within the Old Mutual business.
Prior to joining Old Mutual, she worked as an associate investment consultant, advising long-term institutional investors.
She is a qualified actuary with many other educational qualifications, including an MBA.
