The utility firm said that the failure of its pre-paid payment platform has affected the generation of electricity tokens.
However, it said that it was working to restore the system.
“We are experiencing a hitch on the pre-paid system which is affecting the generation of electricity tokens,” KPLC said in a statement.
“We are working to restore normalcy within the shortest time possible,” it added.
“We apologize for the inconvenience caused.”
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