Position: Credit Control Manager
Job Summary
The Credit Control Manager will be responsible for developing and implementing credit strategies, credit policies and procedures that promote an efficient and effective credit risk and control environment as well as managing the quality and profitability of the credit control department.
Duties and Responsibilities
- Continually reviews, develops, and refines credit policies and procedures to determine their suitability for the company’s requirements and recommends modification and upgrading to meet the desired standards and changes in the credit control department.
- Develops and drafts credit risk policies and procedures to comply with the company’s strategy and objectives and issues credit policy bulletins as required to accommodate changing business environment
- Monitors and manages concentration risks in the Credit portfolio
- Offers leadership to ensure achievement of credit department objectives by setting departmental and individual objectives, developing, and motivating staff, feedback, and appraisal in order to maximize departmental performance
- Maintain and develop professional and technical credit knowledge through training programs, meetings, staff forums and other initiatives.
- To capture, register, monitor, control and report all types of collateral offered by the customers and ensure that they are safely lodged
- Ensure that all approved credit facilities are disbursed within the SLA
- Reconciliation of client accounts in cases of dispute
- Ensure all External and internal E-mails received in the Department are responded to and addressed within 24 hours
Minimum Requirements and Competencies
- Bachelor’s degree in finance, accounting, or mathematics, CPA Finalist
- A minimum of 5 years experience in Collections and credit control roles.
- Over 3 Years of proven experience as a Head of credit control or credit control manager
- Excellent analytical skills, strong IT skills and a good communicator with excellent interpersonal skills.
- Good interpersonal and people management skills.
- Ability to follow processes and procedures accurately.
- Ability to meet tight deadlines.
Interested candidates should send their comprehensive CV and cover letter to [email protected] indicating on the email subject the position they are applying for by 10th August 2023.
