The position is responsible for ensuring that the Lwala Community Hospital provides professional services. The position is responsible receiving payments from clients for services that require payment and are rendered at the Hospital.

Key Responsibilities

The responsibilities of the Cashier include but are not limited to:

1. Receive, receipt and record all payments by clients of the hospital facility as per the service rendered to the client based on the prevailing charges schedule.
2. Ensure prudent management of petty cash; reimbursement and replenishment of float in line with petty cash policy.
3. Maintain accurate and updated petty cash analysis books and records.
4. Ensure timely liquidation of petty cash and advances as per approvals/authorizations and report outstanding advances for action.
5. Count and balance all payments received on daily basis and prepare appropriately for banking
6. Undertake reconciliation and balancing of daily cash at end of day and report any discrepancies immediately.
7. Prepare daily cash movement summary reports.
8. Assist in preparation of annual budgets and budget monitoring and cost control processes
9. Patient registration. Register patients with NHIF and verify their eligibility for the insurance coverage. This involves collecting and updating personal and insurance information accurately.
10. Insurance verification. Verify the insurance coverage of patients to ensure they are eligible for NHIF benefits. This may involve checking the validity of their NHIF cards or contacting the NHIF directly for confirmation if need be.
11. Maintain safe custody of and manage petty cash while ensuring the availability of sufficient cash for disbursement in the office.
12. 12.Participate and contribute to external audit process.
13. Assist in preparation of monthly reports for the unit.
14. Maintain safe custody of all accounting and financial documents including cash, cheques vouchers etc.
15. Insurance education. Provide information to patients and their families about NHIF coverage, benefits, and any relevant policies. Answer queries and address concerns regarding insurance claims, coverage limits, and other related topics.
16. Compliance and updates. Stay updated with NHIF regulations, policies and procedural changes. Ensuring compliance with NHIF guidelines and communicate any necessary updates to the hospital staff involved in the NHIF process.
17. Problem resolution. Address and resolve any issues or disputes related to NHIF claims or coverage. This may involve coordinating with NHIF representatives, patients, and other relevant parties to find a satisfactory resolution.
18. Training and support. Provide training and support to hospital staff members regarding NHIF process, procedures, and updates. Help them understand the requirements for accurate documentation and claim submission.
19. Maintain safe and proper record keeping by filling source documents, vouchers and any other supporting financial documents for future references.
20. Adhere to all policies, procedures, structures and systems at Lwala.
21. Ensure that the organizations and other resources are safeguarded and do not suffer financial loss through theft, fraud or error by maintaining strong internal systems and controls.
22. Undertake any other assignment as may be directed by the Supervisor from time to time

23. Qualifications and Experience

    Level of Education/Academic Qualification

    • KCSE
    • Degree or certification in any relevant field. A diploma in banking and finance will be an added advantage.

    Specialized Training/Professional Qualifications

    • Preferred experience working in a fast-paced environment.
    • Experience having worked in a hospital will be an added advantage.
    • KATC

    Other Competencies/Abilities/Skills Required

    • Good analytical skills
    • Good interpersonal skills
    • Good computer skills including proficiency in accounting packages such as Quick-books, Pastel etc.
    • Good report writing skills
    • Basic auditing skills

    Relevant Work Experience

    • At least 1 year of relevant work experience in a similar position.

    Characteristics

    • Commitment to impact – The individual should be passionate about Lwala’s mission and the population we serve, and relentless in pursuit of generating evidence and learning to understand our impact as we test our community-based innovations and scale with government and partners.
    • Energy, motivation and stamina – The role can be demanding and, at times, subject to external pressures for timely completion. The candidate must be adaptive, creative, organized, and highly motivated.

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