The Savannah Hospital is a fully-fledged patient-centered Hospital offering both inpatient & outpatient services. Our core mandate is to provide quality, inclusive, affordable and competitive healthcare thereby taking healthcare a notch higher.
We have a highly qualified team dedicated to providing exceptional patient care in a friendly and welcoming environment.
The hospital seeks to recruit qualified and competent staff to fill the following vacant positions at Upperhill, Nairobi located at Mara Road:
- Pharmaceutical Technologist
- Maternity Nurse-in Charge
- Critical Care (ICU/HDU) Nurses
- Business Development and Marketing Manager
APPLICATION PROCESS
Interested and qualified persons are requested to submit their applications indicating their current salary and expected salary, with detailed curriculum vitae, copy of national ID, copies of academic and professional certificates and testimonials to [email protected] quoting the position you are applying for as the subject e.g. ‘Business Development and Marketing Manager’ screening will be done on roll out basis.
Upon being successful during interviews, the successful candidate must present the following; National ID, KRA Pin, current coloured passport photo, NSSF & NHIF, Good Conduct Certificate, academic and professional certificates, latest pay slips from previous employer (where applicable).
Please note only online applications will be accepted.
Applications to be received on or before 1st August 2023.
SHL/HRD/01/07/23: PHARMACEUTICAL TECHNOLOGIST
PURPOSE OF THE JOB:
The job holder will be responsible for dispensing and procuring of medical products and supplies used in the organization pharmacy. The role will also involve ensuring secure and proper storage, distribution of medicinal products and supplies throughout the organization.
KEY RESPONSIBILITIES:
- Checking all prescriptions for medications from medical doctors and other health professionals, and dispensing the drugs to patients ensuring accuracy and appropriateness for individual patient safety.
- Take an active role in ordering and procurement of drugs and other medical supplies in liaison with the Pharmacist in charge and Finance department.
- Checking dosage and ensuring that medicines are correctly and safely supplied and labeled (Pharmacists are legally responsible for any dispensing errors).
- Providing advice on the dosage of medicines and the most appropriate form of medication, for example, tablet, injection, ointment or inhaler.
- Arranging and labeling of drugs in the pharmacy in a neat and orderly manner.
- Maintaining a clean and hygienic working environment.
- Advising patients of any adverse side effects of medicines or potential interactions with other medicines/treatments.
- Liaising with doctors about prescriptions when necessary.
- Ensuring medicines are stored appropriately and securely.
- Keeping a register of drugs for legal and stock control purposes;
- Answering questions about medicines/drugs from within the organization and clients.
- Keeping up to date with current pharmacy practice, new drugs and their uses.
- Actively participate in periodic stock taking for the pharmacy and ensuring stock rotation to minimize stock losses through expiries.
- Perform other duties as assigned and as the profession demands.
KEY COMPETENCIES:
- Diploma in Pharmaceutical Technology from a recognized medical training institution.
- Be registered by the Pharmacy and Poisons Board of Kenya.
- Must have a valid practicing license.
- Proficiency in computer application skills.
- At least Five (5) years working experience preferably in a busy hospital setup.
- Thorough knowledge of pharmacological effects of drugs.
- The ability to communicate effectively, both orally and in writing.
- The ability to interpret, adapt and apply guidelines and procedures.
- Ability to use good reasoning and judgment.
- Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public.
- Demonstrated ability to work autonomously and in a team based environment.
- Ability to work under stress and overtime.
- Able to perform well without close supervision.
- Self-motivated and dynamic.
- Keen to details.
SHL/HRD/02/07/23: MATERNITY NURSE IN CHARGE
PURPOSE OF THE JOB:
Ensure high quality maternity services to all patients through provision of effective nursing services. Successful candidates will oversee labour ward, antenatal, postnatal, and newborn unit.
KEY RESPONSIBILITIES
- Implement the highest possible standard of client care by participating in setting up of the hospital standard protocols and guidelines.
- Ensure quality critical care services for new born infants (NICU)
- Provide leadership and direction as well as implementation of hospital objectives within the maternity units
- Motivate and empower staff to perform to their optimum
- Participate in the budget process and manage inventory of all equipment, linen, supplies and other items within the maternity unit
- Effective monitoring and evaluation of patients admitted in the maternity ward.
- Administer medication and perform medical procedures within prevailing Hospital guidelines and protocols.
- Ensure an outstanding client experience.
- Counsel and prepare mothers for labour, childbirth and postpartum.
- Monitor and manage pregnant mothers during labour and childbirth.
- Assist in performing deliveries when need be
- Provide care for mothers and new borns after birth.
- Educate and support mothers in breastfeeding and care of the new born.
- Follow through investigations and procedures ordered by Doctors during ward rounds.
- Provide comprehensive client counseling e.g., reproductive health, HIV, vaccination, amongst other services.
- Ensure maintenance and availability of medical equipment in the doctors’ and nursing room.
- Professionally and timely prepare and present regular nursing reports.
- Assist in the formulation, review and implementation of relevant policies and procedures e.g., infection prevention etc.
- Plan, prepare and participate in health talks, presentations, and Continuous Medical Education (CME) events.
- Plan for and participate in clinical audits in maternity and other departments
- Formulate comprehensive nurses’ duty rosters to ensure 24hr coverage of the Maternity Ward.
- Cover the hospital as required during the day or night
- Any other duties as may be assigned from time to time
KEY COMPETENCIES
- Bachelor of Science in Nursing or Diploma in Nursing
- Maternity experience of maximum 10 years and above with at least two years as in charge.
- Must be registered by the Nursing Council of Kenya.
- Valid Nursing Practice License.
- Excellent clinical acumen.
- Excellent customer service skills.
- Demonstrate good leadership skills
- Effective communication skills — listening, oral and written.
- Good interpersonal skills and a team player.
- Empathetic to patients of all ages.
- Ability to work under pressure with minimum supervision.
- Problem-solving, conflict resolution and crisis management skills.
- Analytical and decision–making skills.
- Report writing and presentation skills.
- Desire for personal development, improvement, and learning.
SHL/HRD/03/07/23: CRITICAL CARE (ICU/HDU) NURSES
PURPOSE OF THE JOB:
The Job holder responsibility is to provide advanced nursing services and patients care in the ICU and HDU through research, training and advice from other team members following the laid out procedures.
KEY RESPONSIBILITIES
- Ensuring that the critical care area are clean and in the right conditions to provide the conducive environment needed by patients
- Ensuring that the critical care areas have all the machinery, equipment and materials needed to provide critical care to patients admitted in the hospital
- Set up and monitor medical equipment and devices such as cardiac monitors, mechanical ventilators and alarms, oxygen delivery devices, and identify malfunctioning equipment or devices, and report the same to the biomedical engineering section of the hospital.
- Receive patients in critical conditions that are referred to the critical care centers and book them in for advanced care and attention in the hospital.
- Deliver quality nursing care in accordance with the set Nursing Standards and as per the policies and procedures of the hospital.
- Ensure the provision of quality critical care nursing services to the admitted critically ill patients, based on assessment data or identified needs in the hospital.
- Monitor patients for their progress and changes in status and indications of health conditions such as sepsis or shock and institute appropriate interventions together with medical specialists in the hospital.
- Administer the prescribed therapeutic procedures based upon patients’ clinical status and assess patients’ pain levels or sedation requirements in the critical care centers of the hospital.
- Conduct pulmonary assessments to identify abnormal respiratory patterns or breathing sounds that indicate medical conditions of patients in the critical care centers of the hospital.
- Monitor patients’ fluid intake and outlet to detect any emerging problems such as fluid and electrolyte imbalances among patients in the critical care centers of the hospital.
- Document patients’ medical histories and assessment findings, compile and analyze data obtained from monitoring or diagnostic tests in the critical care centers of the hospital.
- Coordinate patient care conferences and participate in the development, review, or evaluation of critical care nursing practice protocols in the critical care centers of the hospital.
- Mentor and guide other junior nursing officers, interns and students in the critical care centers of the hospital.
- Provide nursing research and training to students in the critical care centers of the hospital
- Perform any other duties as may be assigned from time to time
KEY COMPETENCIES
- Diploma or Degree in Nursing from a recognized institution.
- Higher Diploma in Critical Care Nursing from a recognized institution.
- Registration with the Nursing Council of Kenya.
- Valid Practice License as a Critical Care Nurse.
- Must have a Certificate in a course in life saving.
- Proficiency in computer applications.
- Knowledge of relevant legislations.
- Knowledge of professional standards.
- Proven track record of nursing research and training in a reputable institution.
- At least Five (5) years working experience as a Critical Care Nursing Officer in reputable health facility.
- Organizational skills
- Communication skills
- Observation skills
- Analytical skills
- Compassionate
- Good Team player
- Ability to work under pressure
SHL/HRD/04/07/23: BUSINESS DEVELOPMENT AND MARKETING MANAGER
PURPOSE OF THE JOB:
The job holder will be responsible to lead the development and execution of the hospital’s business development strategy with an aim of growing and sustaining the business by studying economic indicators, identifying customers and their current and future needs and taking action to implement the plan and meet the set sales targets. Responsible ensuring highest possible standards and quality of customer care for patients and customers.
KEY RESPONSIBILITIES:
- Formulate a marketing plan and propose various Marketing strategies for Savannah’s services for growth and business sustainability
- To oversee and develop a sales and marketing plan and budget for the hospital in line with the overall hospital strategy.
- Develop and implement effective customer relations and retention strategies to enhance customer satisfaction and loyalty.
- Coordinate team effort in the preparation and submission of tenders and proposals.
- Identify marketing opportunities by identifying consumer requirements, defining
market, forecasting projected business, establishing targeted market share
- Be accountable for all the publishing material of the organization namely: information booklet, leaflets, brochures, and other related materials to enhance marketing. These shall include the content, design, creativity and proof –– reading.
- Be the key account manager by maintaining continuous communication with all insurance companies and key account customers.
- Proactively initiate, prepare, plan and properly execute the various activities planned as per the Marketing plan. These activities include but are not limited to health talks, wellness programs and marketing initiatives.
- Carry out research activities related to marketing plan to help identify business opportunities for the organization and exploiting them.
- Be the point of contact between the Company and corporate clients on matters of policy and contract interpretation.
- Ensure that reception desks are well planned, organized and designed and that receptionists have all the necessary information in patient eligibility for treatment under various covers and contracts.
- Ensure reception desks have all the necessary information, forms and materials to effectively serve customers and provide accurate relevant and updated information to customers.
- Develop and manage a system for regular patient feedback and take appropriate action where necessary.
- Analyze customer feedback data and share the findings and recommendations on at least quarterly basis.
- Explore newer geographical areas and new markets for potential customers of the organization
- Lead the development of new product feasibility for the business plan which enhances customer satisfaction and loyalty
- Responsible for preparing weekly, monthly, quarterly and other regular reports monitoring marketing and business development performance identifying trends and action where appropriate to the CEO
- Ensures set sales targets are met
- Participate in collection of receivables from Insurance Companies and Corporate organizations in liaison with the Finance Manager
- Work closely with clinical and support teams to ensure business development plans are well researched and achievable
- Oversee all marketing events and ensure they are well aligned to support, the business development strategy
- Perform any other work–related duties assigned
KEY COMPETENCIES
- Bachelors’ degree in Business/ Marketing or a related field from a recognized university
- Relevant professional qualifications will be an added advantage or a health–related degree and relevant business development experience
- Have at least 8 years’ experience in a business relationship/business development or marketing role gained in a customer–focused environment and possess proven and effective long–term relationships skills with a wide range
- Demonstrate a proven track record of developing and implementing successful marketing initiatives and/or business plans within a defined budget and resources
- Possess excellent spoken and written communication skills and with a proven ability to present to high–level stakeholders in a confident and mature manner
- Strong market research and analytical skills and an ability to prepare concise reports on research findings
- Comprehensive report writing skills.
- Experienced in handling corporate business with extensive networks in the sector
- Exposure in working in a Multicultural work environment
- Dynamic, ability to multi–task and work under pressure
- Excellent interpersonal skills and ability to effectively manage internal and external customers
- A genuine team player
- Excellent interpersonal & Communication skills
