JOB GROUP “N”

No Of Positions: 1

Salary Range: KES (56370-87360)

House Allowance: KES 35000

Commuter Allowance: KES 8000

Job Requirements

For appointment to this grade, an officer must have: –

      i.         Served in the grade of Chief Office Administrator for a minimum period of three (3) years;

     ii.         Bachelor’s Degree in Secretarial Studies or Bachelor of Business and Office Management from a recognized institution;

OR

Bachelor’s Degree in Social Sciences plus a Diploma in Secretarial Studies from a recognized institution;

   iii.         Certificate in Secretarial Management Course from Kenya School of Government or any other Government Training Institute;

   iv.         Certificate in Computer Application from a recognized institution; and

  v.    Demonstrated professional competence in management of office Administrative services.

Job Description

Duties and responsibilities at this level will entail:

               i.         Taking oral dictation;

              ii.         Using e-office to research and process data;

            iii.         Operating office equipment;

            iv.         Attending to visitors/clients;

              v.         Handling telephone calls;

            vi.         Handling customer inquiries and complaints;

           vii.         Coordinating schedules of meetings and appointments;

         viii.         Coordinating travel arrangements;

            ix.         Ensuring security of office records, equipment and documents, including classified materials;

              x.         Ensuring security, integrity and confidentiality of data;

            xi.         Establishing and monitoring procedures for record keeping of correspondence and file movement;

           xii.         Maintaining an up to date filling system in the office;

         xiii.         Preparing responses to routing correspondence;

         xiv.         Managing office protocol and etiquette; and

           xv.         Any other office administrative services duties that may be assigned.

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