Business Analyst – Data Science Management & Portfolio Analysis
Transactional banking · Nairobi, Nairobi
The role holder will be responsible for bridging the gap between technology and the business using data analytics to assess processes, determine requirements and deliver data driven recommendations and reports to stakeholders within Transactional Banking and Relationship managers across the segments.
The role holder’s key responsibility is to develop capability for identifying customer data trends that can be monetized with an end goal of generating value for the bank, both balance sheet growth and revenue generation.
Primary responsibilities:
- Obtain and compile requisite data from various sources data for analysis and interpretation to achieve desired departmental goals / metrics relating to product efficiency, customer satisfaction, performance targets [both financial and operational).
- Follow up on revenue leakage and assurance activities to conclusion and prepare departmental reports as necessary.
- Automate data analysis and reporting to ensure there is timely delivery of sales reports and other MI needed for decision-making.
- Mine and analyze data from bank’s databases to drive optimization and improvement of product development, marketing techniques and business strategies.
- Work with data analytics team members, develop capability to produce relevant Ad Hoc reports that meet Transactional Banking teams MI requirements.
- Develop easy to understand MI reports for Transactional Banking and Relationship teams across the segments to gain deep understanding of their business that will assist them drive growth and profitability.
- Perform regular data analysis to uncover revenue opportunities and identify income leakages. Such opportunities include cross sell and upsell opportunities, campaigns etc.
- Develop predictive modelling to increase and optimize customer experiences, to foretell and avert attrition, increase revenue generation, and guide marketing campaigns.
- Lead in training programs to up skill the team on modern data analytics methods.
- Through regular trainings, aligning frontline to achieve desired productivity.
- Track waivers and conditions used to justify and if still valid for renewal.
- Conduct detailed segmented reporting of revenue and volumes by, product lines, per Segment, per RM, per Branch etc.
- Track departmental budgets against expenditure and provide monthly and Ad hoc reports on the same.
Minimum requirements
- Bachelor’s degree in a business or Information Technology related field.
- 5+ years banking or Fintech experience or equivalent.
- Experience in usage of advanced analytics tools including advanced Excel, Power BI, VBA, SQL, Python, R and other data analysis tools.
- Accounting or IT course and experience will be an added advantage.
If you believe you meet the above requirements log onto our www.imbankgroup.com/ke and click on careers and apply for the position. Your application should reach us as soon as possible but not later than 12th July 2023.
