| Minimum Qualifications: | Degree in a relevant field |
|---|---|
| Reporting To: | ICT Manager |
| Job Term: | 3 Months |
| Department: | ICT Department |
Bachelor’s degree in Computer Science, Information Technology, Software Engineering (or a related IT Field or equivalent professional experience)
· Set up, configuration and maintenance of computers, mobiles, hardware, systems and applications
· Troubleshoot system and network problems, diagnosing and solving hardware or software faults
· Development and maintenance of software applications
· Resolving IT support requests from clients and employees
· Gathering and analyzing data to diagnose problems with computer systems
· Installing new software and hardware drivers and updating existing ones as needed
· Logging all service requests and updating tickets as needed
· Installation and maintenance of computer networks (WAN and LAN)
· Ensure availability of computer systems and infrastructure
· End user support
· Any other duties as assigned by the immediate supervisor
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